LCD Monitor User Manual AG352UCG6 LED backlight www.aoc.com ©2017 AOC. All Rights Reserved.
Safety........................................................................................................................................................................ 3 National Conventions ......................................................................................................................................... 3 Power ................................................................................................................................................................
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface. Please disconnect the power cord before cleaning the product.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Setup Contents in Box Monitor CD Manual Hand Screw Warranty card Power Cable Adapter Stand DP Cable HDMI Cable Screws USB Cable Base Micphone Cable Not all signal cables (DP, HDMI, USB and Micphone cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Stand & Base Please setup or remove the base following the steps as below.
Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-5.5°~28° NOTE: Do not adjust the viewing angle over 28 degrees in order to avoid damage.
Connecting the Monitor Cable Connections In Back of Monitor and Computer: 1 Microphone in 2 Earphone (Combined with Microphone) 3 USB3.0 downstream + fast charging 4 USB3.0 downstream 5 USB3.0 upstream 6 DP 7 HDMI 8 Microphone out (Connect to PC) 9 DC in To protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the DC port on the back of the monitor.
System requirement 1. G-system function: Compatible Graphics Card: GeForece GTX 650 Ti Boost or higher (for a list of compatible graphics cards, please visit www.nividia.com/G-sync) Driver: GeForece 331.58 or higer OS: Windows 7/8/8.
Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization". • Click "DISPLAY".
• Set the resolution SLIDE-BAR to Optimal preset resolution 16
Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY". • Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution 18
Hotkeys 1 Volume/- 2 + 3 Source/Exit 4 Menu/Enter 5 Power Source/Exit When the OSD is not closed，press Exit button to save user data. When the OSD is close, press Source/Exit button to do source hot key function. Volume /When there is no OSD, press Volume button to active volume adjustment bar. Press - or + to adjust volume. Menu/Enter Press to display the OSD or confirm the selection. Power Press the Power button, the monitor will go into standby mode.
OSD Setting Basic and simple instruction on the control keys. 1) Press the MENU-button to activate the OSD window. 2) Press - or + to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. Press - or + to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it. 3) Press - or + to change the settings of the selected function. Press Exit to exit.
Luminance 1. Press MENU-button to display menu. 2. Press - or + to select 3. Press - or + to select submenu, and press MENU-button to enter. 4. Press - or + to adjust. 5. Press Exit to exit. Luminance (Luminance), and press MENU-button to enter. Contrast Contrast from Digital-register.
Color Setup 1. Press MENU-button to display menu. 2. Press - or + to select 3. Press - or + to select submenu, and press MENU-button to enter. 4. Press - or + to adjust. 5. Press Exit to exit. (Color Setup), and press MENU-button to enter. LowBlue Mode Color Temp Color Setup Adjust Blue Gain Offset 0-20 Warm Recall Warm Color Temperature from EEPROM. N/A Normal Recall Normal Color Temperature from EEPROM. N/A Cool Recall Cool Color Temperature from EEPROM.
OSD Setup 1. Press MENU-button to display menu. 2. Press - or + to select 3. Press - or + to select submenu, and press MENU-button to enter. 4. Press - or + to adjust. 5. Press Exit to exit. (OSD Setup), and press MENU-button to enter. Language OSD Setup English, Français, Español, Português, Deutsch, Italiano,Nederlands,Svenska, Set OSD display language to English.（English is default setting）Suomi, Polski, Čeština, Русский, 한국어, 繁体中文, 简体中文, 日本语 Timeout Adjust the OSD timeout.
Extra 1. Press MENU-button to display menu. 2. Press - or + to select 3. Press - or + to select submenu, and press MENU-button to enter. 4. Press - or + to adjust. 5. Press Exit to exit. (Extra), and press MENU-button to enter. Reset Clear each old status of YES Auto-configuration and set the color temperature to Warm Do not execute reset, return to NO main menu.
LED Indicator Status LED Color Full Power Mode Blue Active-off Mode Orange 25
Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
• Click on the "Change display settings" button • Click the"AdvancedSettings"button.
• Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). • • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD. • Restart the system.
Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons". • Click on the "Display"icon.
• Click on the "Change display settings" button. • Click the "Advanced Settings" button. • Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. • Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD. • Restart the system.
Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
• Click the "Advanced Settings" button. • Click the "Monitor" tab and then click the "Properties" button. • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). • Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. • Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. • Close all open windows and remove the CD.
Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it. The software Supported operating systems: Windows 10， Windows 8,Windows 7.
Troubleshoot Problem & Question Possible Solutions Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. No images on the screen Picture Is Fuzzy & Has Ghosting Shadowing Problem Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Is the power cord connected properly? Check the power cord connection and power supply.
Specification General Specification Model name AG352UCG6 Driving system TFT Color LCD Viewable Image Size 89.0 cm diagonal Pixel pitch 0.2382mm(H) x 0.2402mm(V) Video HDMI lnterface & DP Interface Display Color 16.7M Colors Horizontal scan range 30k-140kHz (HDMI1.4b) 73kHz-180kHz (DP1.2) Panel Horizontal scan Size(Maximum) 819.408mm Others Vertical scan range 24-60Hz (HDMI1.4b) 30-120kHz (DP1.2) Vertical Scan Size(Maximum) 345.
Operating 0°~ 40° Non-Operating -25°~ 55° Operating 10% ~ 85% (non-condensing) Non-Operating 5% ~ 93% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Non-Operating 0~ 12192m (0~ 40000ft ) Temperature Environmental Humidity Altitude 40
Preset Display Modes 640x480 60Hz HORIZONTAL FREQUENCY(kHz) 31.469 VERTICAL FREQUENCY(Hz) 59.94 HDMI/DP SVGA 800x600 60Hz 37.879 60.317 HDMI/DP XGA 1024x768 60Hz 48.363 60.004 HDMI/DP UHD 3440x1440 50Hz 73.681 49.99 HDMI/DP UHD 3440x1440 60Hz 88.819 59.97 DP UHD 3440x1440 85Hz 127.361 84.96 DP UHD 3440x1440 100Hz 151 100 DP UHD 3440x1440 120Hz 180 120 DP STANDARD RESOLUTION VGA Source Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name 1.
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Reduction in the use of hazardous substances (India) This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1). Whereas New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers beyond a maximum concentration value of 0.
Authorized Service Center Improper environments like humidity, water damage and dusts Damaged by violence, earthquake and terrorist attacks Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
Warranty Statement for Middle East and Africa (MEA) And The Commonwealth of Independent States (CIS) LIMITED ONE to THREE YEARS WARRANTY* For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V.
Authorized Service Center Improper environments like humidity, water damage and dusts Damaged by violence, earthquakes and terrorist attacks Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
AOC International (Europe) B.V. th Prins Bernhardplein 200 / 6 floor, Amsterdam, The Netherlands Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933 AOC PIXEL POLICY ISO 9241-307 CLASS 1 th July 25 , 2013 AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable.
Warranty Statement for North & South America (excluding Brazil) WARRANTY STATEMENT For AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
EASE PROGRAME Only for AOC branded monitors sold within the continental United States. All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways. Step 1: Phone our TECH Department at 888.662.
