Brochure

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iCOMM
™
ELITE
Complete Coverage, Total Peace of Mind
What is iCOMM
™
Elite?
iCOMM™ Elite utilizes the latest technology in commercial water heating
to allow us to interact with, proactively manage and monitor your
A. O. Smith water heaters from anywhere in the world via
the Internet. With this newly redesigned industry-exclusive service,
A. O. Smith can monitor your water heaters around the clock, alert you
instantly in case of a problem, and begin fixing any potential problems
immediately. How is that for ultimate peace of mind?
Who is iCOMM Elite Designed For?
Any commercial water heater customers, ranging from small businesses
with one water heater to national chain operations with thousands
of locations.
Elite Compatible Units Include:
n
Cyclone
®
Xi (BTH models)
n
Custom Xi (DSE models)
n
Gold Xi (DVE models)
Valet Service on Any Warranty Claim!
Should you experience problems with any products that are still under
warranty–it’s time for the VIP treatment. We will do everything to get
you back on track, and we mean everything. Our complete valet service
includes a call before the service, handling all the logistics, repairing the
product, and of course, superior service throughout the process.
Note - iCOMM subscription is required to use the “iCOMM Elite service”.
End user responsible for paying and maintaining annual subscription.
Installation and subscription service fees are net prices paid directly by the
end user. No distributor discounts are applicable.
iCOMM
™
Subscription (required) per iCOMM
Communication Module for Elite services
iCOMM
™
Elite
Monitoring Service
For information and ordering call
1-888-WATER02 or visit
www.aosmithconnect.com
Get iCOMM
™
Elite in
3
Easy Steps
Confirm you have a compatible unit.
Verify that you have an Internet
connection in the same room as the
water heater(s).
Call 1-888-WATER02 to purchase and
arrange installation.
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