User manual

AWR-501L (AWR Mobile Router)
AnyTime AnyPlace AnyWireless Data Solutions™ 37/39
1. Double-click on the Local Area Connection icon in the taskbar.
2. Select the Support tab. The IP Address will be displayed.
3. Why am I not able to access the Configuration Menu when I use my computer to configure the
router?
• Ensure that the IP Address is in the same range and subnet as the AWR-501L.
The IP Address of the AWR-501L is 192.168.2.1. All the computers on the network must have a
unique IP Address within the same range (e.g., 192.168.0.x). Any computers that have identical
IP Addresses will not be visible on the network. All computers must also have the same subnet mask
(e.g., 255.255.255.0).
Do a Ping test to make sure that the AWR-501L is responding.
Go to Start > Run. Type cmd. Press Enter. Type ping 192.168.2.1.
A successful ping shows four replies.
• If you have changed the default IP Address, ensure you ping the correct IP Address assigned to the
AnyDATA AWR-501L. Ensure that your Ethernet Adapter is working properly, and that all network
drivers are installed properly.
• The network adapter name displayed below is provided as an example. Network adapter names will
vary depending on your specific adapter. The installation steps listed below are applicable for all
network adapters.
4. What can I do if my LAN cable does not work properly?
• First, ensure that there is a solid cable connection between the Ethernet port on the AWR-501L,
and your NIC (Network Interface Card).
• Second, ensure that the settings on your NIC adapter are “Enabled,” and set to accept an IP address
from the DHCP.
• If settings appear to be correct, ensure that you are not using a crossover Ethernet cable.
5. Why does my wireless connection keep dropping?
• Antenna Orientation. Try different antenna orientations for the AWR-501L.
Try to keep the antenna at least 6 inches away from the wall or other objects.
• Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise,
like microwaves, monitors, electric motors, etc.
6. What should I do if I forgot my security key?
• If you forgot your security key, the WiFi card will be unable to establish a proper connection.
If a security key setting has been set for the AWR-501L, it must also be set for the WiFi card that will
connect to the AWR-501L.