User's Guide
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rest of it will remain enforceable. No waiver of any part of this agreement, or of any breach of it,
in any one instance will require us to waive any other instance or breach. In some circumstanc-
es we might decide to provide you service voluntarily even if you would not otherwise qualify.
This will not be a waiver or require us to do so again.
MONTHLY CHARGES
To subscribe to the 5Star service, you will be charged a recurring monthly service fee plus any
applicable taxes. Remember, you can use your 5Star as much as needed but GreatCall may
place usage limits in cases of abuse of the service. There is a fee associated with activating
your service and there may be a fee when re-activating.
OUR 30-DAY RETURN POLICY
If for any reason you are not completely satised with your service, or The 5Star, you can return
your device within 30 days of purchase and we will refund the full price of the device. If you
paid a rst-month service charge, we’ll refund it as well.
How To Return Your 5Star:
1. Call GreatCall Customer Service at 1-800-463-5412.
2. You will receive a return authorization number, address and instructions for return. If your
5Star was purchased from a retail location, it must be returned to that location and is subject
to that store’s return policy.
3. The 5Star must be in “like new” condition in its original box with all components and materi-
als to be eligible for a refund.
The activation fee and shipping charges are not refundable.
HEALTH AND SAFETY INFORMATION
GreatCall recommends that you read all of the Health and Safety information concerning your
5Star. Visit www.greatcall.com/5StarHSinfo to view or print this information.
FCC Regulations:
This device complies with part 15.22 and 24 of the FCC Rules. Operation is subject to the
following two conditions: 1) This device may not cause harmful interference, and 2) this device
must accept any interference received, including interference that may cause undesired op-
eration. This device meets the FCC Radio Frequency Emission Guidelines and is certied with
the FCC as FCC ID number: P4M-APT230. RF Exposure Warning: The radiated output power of
this device is below the FCC radio frequency exposure limits. Nevertheless, the device should
be used in such a manner that the potential for human contact during normal operation is
minimized.
In order to avoid the possibility of exceeding the FCC radio frequency exposure limit, human
proximity to the antenna should not be less than 10mm. Information to user (FCC Part 15.21).
No changes or modications not expressly approved by the party responsible for compliance
could void the users authority to operate the equipment.
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