User's Guide
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based services, manage your account, conduct analysis and research, comply with legal
requirements, prevent fraud or misuse of the 5Star service, and protect our rights or property
or the safety of you or others.
Warranty
We make no representation or warranty, either expressly or tacitly, for the completeness or
correctness of the service. The use of the service is at your own risk. We assume no liability
for or relating to the delay, failure, interruption or corruption of any voice, call quality, or data
transmitted on a device while using 5Star. While we strive to ensure that the service is provid-
ed without interruption and is accurate and reliable, we make no warranties or representations
as to the accuracy, correctness, reliability or otherwise with respect to the service and we
assume no liability or responsibility of any kind for omissions or errors in the service.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EITHER EX-
PRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR THIRD PARTIES’ RIGHTS, AND
FITNESS FOR PARTICULAR PURPOSE, AND FREEDOM FROM COMPUTER VIRUS. Specically,
we and our afliates make no representations or warranties about the accuracy, reliability,
completeness including errors or omissions, currentness or timeliness of content, software,
text, graphics, links, or communications provided on or through the use of the service.
Limited Warranty for 5Star
We warrant to you, if you are the original purchaser of a 5Star device (the “5Star”), that the
5Star is free from defects in material and workmanship under normal use and service for one
year from the date of purchase. This Limited Warranty is conditioned upon you properly using
the 5Star. This Limited Warranty does not cover: (a) defects or damage resulting from accident,
misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modi-
cation of any part of the 5Star, or cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other externally exposed parts that are
scratched or damaged due to normal use; (d) malfunctions resulting from the use of the 5Star
in conjunction with accessories, products, or ancillary/peripheral equipment we have not
furnished or approved; (e) defects or damage from improper testing, operation, maintenance,
installation, or adjustment; or (f) installation, maintenance, and service of the 5Star.
During the applicable warranty period, we, will repair or replace, at our sole option, without
charge to you, any defective component part of the 5Star. To obtain service under this Limited
Warranty, you must return the 5Star to us in an adequate container for shipping, accompanied
by your account number, sales receipt or comparable substitute proof of sale showing the date
of purchase and the serial number of the 5Star. To obtain assistance on where to deliver the
5Star, call us at 800-733-6632. Upon receipt, we will promptly repair or replace the defective
5Star. We, may at our sole option, use rebuilt, reconditioned or new parts or components
when repairing any 5Star or replace the 5Star with a rebuilt, reconditioned or new 5Star. Re-
paired or replaced 5Stars will be warranted for a period equal to the remainder of the original
Limited Warranty or for 90 days, whichever is longer.
Limitations of Liability
You and 5Star are each waiving important rights. Unless forbidden by law in a particular
instance, we each agree as follows: (1) we are not liable for the actions or inactions of any
service provider we contact for you, or for our inability to contact any service provider in any
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