User's Guide

2 3
Welcome to 5Star Urgent Response
™
by GreatCall
®
With your new
5
Star Urgent Response service , you will receive
immediate, reliable access to our Certied Response Agents
who are trained to provide help in any situation – 24 hours a day,
7 days a week.
We welcome your feedback anytime. If we can help you be more
prepared, please write us at GreatCall Customer Service,
P.O. Box 4428, Carlsbad, CA 92018, email us at:
[e-mail] or call us at 1-800-463-5412.
Best Regards,
Your Friends at GreatCall
If you purchased 5Star Urgent Response for
a family member, or you are a caregiver, you
should add the GreatCall Customer Service
number (1-800-463-5412) to your personal
contact list or cell phone.
You should store this phone number because
there may be some unique circumstances
when you will need to contact GreatCall Cus-
tomer Service in case of an emergency. The
5Star Response Center can only be contacted
through The 5Star device.
IMPORTANT!
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