User's Guide

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Unique situations:
• “I heard a weird noise on my roof.”
• “I’m having trouble breathing.”
• “My dad never came to pick me up from school.”
Though we have listed typical use scenarios, if you’re ever in
doubt whether or not to call
5
Star, simply call and a friendly
5
Star
Response Agent will assist you.
If you call 9-1-1 with The 5Star, a notication will
be sent to the 5Star Response Center. After your
9-1-1 call is completed, a 5Star Agent may con-
tact you to see if you need any further assistance.
NOTE
If your Call to 5Star Requires Emergency Assistance
If you call
5
Star and the
5
Star Agent determines that you are
experiencing an emergency, the Agent will connect you directly
to 9-1-1 emergency services.
5Star_gen2_UserGuide_111252013_WJC.indd 52-53 11/25/2013 3:47:52 PM