User's Guide

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We recommend keeping The 5Star on at all times

and charging it overnight so you can always have

immediate access to help in any situation.

NOTE

Turning Off The 5Star

1. To turn The

Star off, press and hold the Power Button until

you hear a voice prompt that says “Powering Off.”

2. The Battery Indicator and Service Indicator will turn solid

red for a few seconds indicating that the device is turning

off. The

Star is completely off when both of these indica-

tors turn off.

Making a Test Call

There are two ways to make a test call:

1. Online: We recommend sending a test call to your device

by logging into mygreatcall.com.

• If you do not have a MyGreatCall account, you will need

to create one. Visit mygreatcall.com, click on “Register”

and follow the easy steps.

• Once logged in, you will be brought to the “5Star Over-

view” page.

• Click on the “Send Test Call” button.

2. Call: You can also call GreatCall Customer Service at

1-800-463-5412 to have a test call sent to your device.

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