Manual
Table Of Contents
- Anybus® Communicator™ - Modbus TCP Server to EtherCAT Slave
- Table of Contents
- 1. Preface
- 2. Safety
- 3. Preparation
- 4. About Anybus Communicator
- 5. Installation
- 6. Communicator Configuration
- 6.1. Connect the Communicator
- 6.2. Access the Built-In Web Interface From HMS IPconfig
- 6.3. Access the Built-In Web Interface From a Web Browser
- 6.4. Communicator Built-In Web Interface Overview
- 6.5. Modbus TCP Settings
- 6.6. EtherCAT Settings
- 6.7. I/O Configuration
- 6.8. Apply Configuration
- 6.9. Configuration Notes
- 7. PLC Configuration
- 8. Verify Operation
- 9. Maintenance
- 10. Troubleshooting
- 11. Technical Data
10.4. Support
10.4.1. Support Package
Figure 50. Support page example
Before you create a cket for technical support, generate a support package.
The support package contains informaon about what has occurred and will help the Anybus technical support
team resolve the support case as quickly and eciently as possible.
Support Package Content
The informaon in the support package are available to open and read, the les are not locked or encrypted.
Generate Support Package
On the Support page, click Generate.
A zip le with the support les is downloaded to your PC.
Create a Support Ticket
1. On the Support page, click Anybus support website.
You are redirected to the Anybus support website.
2. On the Anybus support website, create a support cket and upload the support package.
Anybus
®
Communicator
™
- Modbus TCP Server to EtherCAT Slave Support
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