Owner`s manual
P/N 1010455 Rev. E 01/1512
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equip-
ment should be performed by qualied service personnel. The unit should be unplugged when servicing.
Problem Possible Cause Corrective Action
Control Display is blank (power is on but indicator
light is o).
The power cord is not correctly plugged in. Plug the power cord into the appropriate outlet.
The power cord and/or electrical plug is
damaged.
Inspect electrical wire, plug, and receptacle.
The main electrical panel circuit breaker is o or
has been tripped.
Reset circuit breaker. Contact your maintenance
person or Authorized Service Agency if it trips
again.
Switch is inoperable. Contact your maintenance person or Authorized
Service Agency for
service.
Control Display is blank (power is on and indica-
tor light is on).
Control Board is inoperable Contact your maintenance person or Authorized
Service Agency for
service.
Transformer is inoperable.
Loose, burnt, or broken wires in
circuit.
Unit does not heat up (Control Display is on). Hi-Limit Thermostat is tripped or inoperable. Reset the Hi-Limit Thermostat according to the
Operations section of this manual. If the Hi-Limit
Thermostat requires continuous resetting, contact
your Authorized Service Agency for service.
Solid State Relay is inoperable.
Thermocouple is inoperable.
Control Board is inoperable.
Steam Generator is inoperable.
Loose, burnt, or broken wires in
circuit.
The unit’s main electrical panel
circuit breaker trips.
Damaged receptacle, plug, or cord; a loose con-
nection; or an internal component failure.
Turn the unit o, allow it to cool to room tempera-
ture, and then restart. Contact your maintenance
person or Authorized Service Agency if the condi-
tion repeats.
Water leaking inside electrical
housing.
Loose or damaged water line tubes and/or t-
tings inside electrical
housing.
Tighten or replace tubes and/or
ttings.
“ERR” appears in the Control Display. Programming and/or SHO and H2O values were
adjusted/changed improperly.
Reset the Control Board as described in the
Programming section of this manual. See Fault
Codes.