User Guide

Title:
How to Solve Hik-Connect Offline Issue
Version:
V2.0
Date:
7/12/2019
Product:
Cameras, NVR, DVR
Page:
5 of 6
iv. When the telnet works, it will display as the snapshot below.
v. If the telnet failed, you may need to check if there are settings on fire wall block the connection
between the device and Hik-Connect server.
Notes:
The Telnet function is disabled on PC as default, so it need to be enabled firstly. Path: Control PanelAll Control
Panel ItemsPrograms and FeaturesInstalled UpdatesTurn Windows features on or off.