User Manual
TROUBLESHOOTING
Steam or water leaks
at door
The door is not
properly shut
Close the door again and press
firmly to the cavity
Door seal not properly
installed
The door seal may be distorted
due to high temperature. Check
the seal is flat without folding.
Door frame deform for
damaged
Contact the maintenance center
for inspection and repair.
Water tank leaks
Drip tray is full
Remove and empty the drip tray
Water tank is not fitted
properly
Reinstall the water tank. Make
sure the tank is push firmly into
the oven without gap
The following situations are normal and are not signs that the oven is malfunctioning.
Situation
Answer
Water is found inside the oven
Steam has condensed inside the oven. Wipe dry
with a soft cloth or a sponge after cooling.
Noise when cooking with high
temperature
High temperatures may cause expansion of the
oven components. This is normal.
Noise when using steam function
This is caused by water pump and steam
ejection, which is normal.
When using the oven for the first
time, it may smoke or smell.
It is recommended to run self-cleaning before
first user. See p.13 step-by-step instructions.
Pizza does not cook evenly
Some large pizzas may brown unevenly in
compact ovens. Pause the cooking half way
through the cooking process and rotate the pizza
180degress for more even darkness.