Setup Guide

7
SETUP GUIDE
On the Go:
Optional Fall Detection
(if enabled)
Fall Detection – How It Works
The Fall Detection only takes a few seconds
to interpret the movement and determine if
an actual fall has occurred. If a fall is determined,
the device will send a signal which will initiate
a call to the emergency response center.
Remember, always press your button if able,
as some falls man not be detectable.
To cancel a call made due to a Fall Detection
event, a er you hear the announcement, press
the HELP button on your main device for two
seconds when prompted. The device will
announce, “Your call has been canceled.”
We recommend that you wear your device
around your neck so that it rests at chest level
to avoid unnecessary swinging. Make sure the
emergency button is facing forward, making
it easier for you to press in the event of an
emergency. Wear outside your clothing as
wearing it inside can reduce the percentage
of falls being detected.
The Fall Detection Pendant
does not detect 100% of falls.
Always press your button if you are able,
as some falls may not be detectable.
INCORRECT
Below the
mid-section or
over the stomach
CORRECT
High on the
chest on top
of the sternum
Ñ
You must be wearing your
On the Go device for
fall detection.
To adjust the lanyard, hold one
side of the loop and slide the
barrel until the lanyard is at the
proper length.