User manual

Q : When I transfer the backup data from my old device to my new Galaxy S4 via Smart Switch PC tool, the data doesn’t
transfer properly. What should I to correct this?
A :Please check the OS version of your old device to transfer the data.
Smart Switch PC tool will support the backup data these manufacturers
Supported manufacturers
- Backup data via Kies 2.5.3 or later
- Apple : Over iOS 4.2.1
- BlackBerry : Over Blackberry OS 6.0 version (Blackberry OS 10 version is not supported)
- LG: Only Android OS Phone(Over Ginger Bread)
- Nokia : Over Series 40 version , Over Symbian 6.0 version
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Part 2 > Q106: What is SMART SWITCH (4/5) – Supported Manufacturers