User's Manual

1. General
MF0123A1F_FCC_uc Manual for PSR 700/800 MHz
Page 13
1.6. Contacting CommScope
1.6.1. CommScope Mobility Solutions (CMS) Technical Support
For additional information, please contact CMS Technical Support:
Telephone Helplines: Call one of the Telephone Helpline numbers listed below to get
live support, 24 hours a day.
Global 24X7
[phone]
(Toll free for U.S. and Canada)
EMEA 8:00-17:00 (UTC +1)
+ 800 73732837
(Toll free for parts of EMEA and Australia)
+ 49 909969333
(Toll charge incurred)
Calls to an EMEA Helpline outside of the 8:00 to 17:00 time frame will be forwarded to
the 24x7 Helpline.
Online Support: Click on the following URL link to submit tickets using the online CMS
Technical Support Form:
http://www.commscope.com/wisupport
Alternatively, enter the preceding URL into your web browser, and then
press ENTER on your keyboard or scan the QR code.
1.6.2. Accessing DCCS User Documentation
To access the Customer Portal of DCCS (Distributed Coverage and
Capacity Solutions), scan the QR Code to the right or go to
http://www.commscope.com/membership. Follow the prompts and click
DCCS to open the site. A user account and password are required.
Please register for an account if you don’t have one. Once you have
access, click to select a product line link to access the documentation
for that product.
1.6.3. Technical Training
To access the CommScope University Training site, please use the
following web address http://www.commscopeuniversity.com or scan the
QR code to the right.
Both online and classroom training are available. Instructor-led courses are
conducted in North America and Europe. Before choosing a course,
please verify the region.
For training related questions, please contact us:
Americas: [e-mail]
EMEA: [e-mail]