Owner's manual
6
If the supply cord is damaged it must be replaced by a service agent or a similarly
qualied person in order to avoid a hazard.
All of our electrical appliances conform to pre-exisng EC Direcves 2006/95/EC
(Low Voltage Direcve) and 2004/108/EC (EMC Direcves).
For further informaon please visit hp://www.esc.org.uk/industry/product-
safety/product-tesng-screening/kitchen-appliances/
UK and EU Guarantee
Your new Andrew James product comes with a 24 month guarantee and a 2 year
xed warranty, eecve from receipt conrmaon. Your receipt or order number
is required as proof of purchase date so it is imperave that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and
all instrucons have been followed accordingly. Please note this product is only
for domesc not commercial use. Abuse of your product will invalidate the
guarantee. Returned goods can only be accepted if repackaged properly within
the original colour product box, and presented with the original receipt of sale/
order number. This does not aect your statutory rights. Returned products must
be cleaned and returned to us in as close to delivery condion as possible. If you
wish to return your item for a full refund, you have the right to do so within the
rst 7 days. For our returns policy please go to www.andrewjamesworldwide.com
. Aer 12 months the customer will be liable for the cost of returning the product
to us. We will then pay to have the repaired/replaced item shipped back to the
customer. If you wish to return your item for a full refund, you have the right to
do so within the rst 7 days, however we will deduct the cost of shipping from the
value of the refund. Customers are responsible for any taxes applied to our
products when they are shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us, we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect arising from improper use, damage,
build-up of lime scale or repair aempts made by third-pares. Also, the
guarantee does not cover normal wear and tear of individual parts.