Owner's manual

6
If the supply cord is damaged it must be replaced by a service agent or a similarly
qualied person in order to avoid a hazard.
All of our electrical appliances conform to pre-exisng EC Direcves 2006/95/EC
(Low Voltage Direcve) and 2004/108/EC (EMC Direcves).
For further informaon please visit hp://www.esc.org.uk/industry/product-
safety/product-tesng-screening/kitchen-appliances/
UK and EU Guarantee
Your new Andrew James product comes with a 24 month guarantee and a 2 year
xed warranty, eecve from receipt conrmaon. Your receipt or order number
is required as proof of purchase date so it is imperave that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and
all instrucons have been followed accordingly. Please note this product is only
for domesc not commercial use. Abuse of your product will invalidate the
guarantee. Returned goods can only be accepted if repackaged properly within
the original colour product box, and presented with the original receipt of sale/
order number. This does not aect your statutory rights. Returned products must
be cleaned and returned to us in as close to delivery condion as possible. If you
wish to return your item for a full refund, you have the right to do so within the
rst 7 days. For our returns policy please go to www.andrewjamesworldwide.com
. Aer 12 months the customer will be liable for the cost of returning the product
to us. We will then pay to have the repaired/replaced item shipped back to the
customer. If you wish to return your item for a full refund, you have the right to
do so within the rst 7 days, however we will deduct the cost of shipping from the
value of the refund. Customers are responsible for any taxes applied to our
products when they are shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us, we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect arising from improper use, damage,
build-up of lime scale or repair aempts made by third-pares. Also, the
guarantee does not cover normal wear and tear of individual parts.