Specification

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LIFESTYLES REDEFINED
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ANDOVATILES® 1-YEAR LIMITED WARRANTY
Andova Tiles warrants that manufactured products will be free from defect for a period of one-year from date of
purchase. Defect is defined as a shortfall in the product to perform to Andova Tiles specifications as disclosed in
product literature, within industry allowable tolerances as set forth in standard, national industry protocols. This one-
year express warranty is the sole warranty extended and replaces any statutory warranties to the maximum extent
allowable by law. Customer misuse including negligence, physical, or chemical abuse is not covered by this warranty.
Installation defects are not covered by this warranty. All warranty claims must be reported immediately. Failure to
report any warranty claim within 30 days of defect discovery will void this warranty. All products must be inspected
prior to installation. Visual defects or nonconformities apparent prior to installation voids this warranty.
Tile is subject to variation in technical specifications, including COF, due to inherent variability in the raw materials
and production process. Express technical specifications are not guarantees of minimum or maximum thresholds
of performance. Tile containing abrasives create a rough surface, creating cleaning challenges because dirt and
other contaminants lodge in the surface. Extra attention is necessary to assure contaminants are removed promptly.
Unless specifically stated otherwise, tile recommended for floor or wall applications refers to interior applications
only. Andova Tiles does not recommend its products for use on ceilings or roofs. Local building codes may dictate
minimum tile performance specifications. Andova Tiles does not warrant product installations that violate building
codes. Photographic color images may not be an exact product match.
IMPLIED WARRANTIES LIMITED IN DURATION
Any implied warranty applicable to the product sale, including the implied warranty of merchantability or the implied
warranty of fitness for a particular purpose is limited in duration to the duration of this written warranty or the maximum
statutory period, whichever is less. Some states do not allow limitations on implied warranty duration, so the above
limitation may not apply to you. The Federal Magnuson-Moss Warranty Act limits disclaimers of implied warranties
involving consumer products. To the maximum extent allowable by federal and state law, this warranty supplements or
supersedes federal and state consumer goods warranty protections.
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
Andova Tiles provides detailed information in its product literature with regard to appropriate tile and stone
applications. In these specified applications, Andova Tiles limits the duration of the implied warranty of fitness for a
particular purpose to one-year or the maximum statutory period prescribed by law, whichever is less. Failure to comply
with recommended applications voids this warranty. Natural stone products are mined and cut from natural formations.
Because these products are not subject to a manufacturing process, quality warranties are limited to the specified
representations in product literature and guidelines established by the Marble Institute of America. Andova Tiles does
not warrant natural stone products for shade, size, thickness, warping, cleft variations, surface finish variations, or other
natural variances on stone products.
REMEDY LIMITATION & DISCLAIMER
If a defect in materials or workmanship is discovered within the one-year period, Andova Tiles will either refund the
price of the product or provide a replacement product after a reasonable number of attempts to remedy product
defects. Buyer's remedy is limited to replacement or repair of the defective product. No consequential (including, but
not limited to, lost profits) or incidental damages
are recoverable. Andova Tiles disclaims all express warranties not contained in this limited express warranty. Any
representations made in connection with the sale of this product that differs from the terms of this warranty are not
valid and should be brought to the attention of Andova Tiles immediately [e-mail].
[e-mail]
LIFESTYLES REDEFINED
T
I
L
E
S
and va
ANDOVATILES® 1-YEAR LIMITED WARRANTY
Andova Tiles warrants that manufactured products will be free from defect for a period of one-year from date of
purchase. Defect is defined as a shortfall in the product to perform to Andova Tiles specifications as disclosed in
product literature, within industry allowable tolerances as set forth in standard, national industry protocols. This one-
year express warranty is the sole warranty extended and replaces any statutory warranties to the maximum extent
allowable by law. Customer misuse including negligence, physical, or chemical abuse is not covered by this warranty.
Installation defects are not covered by this warranty. All warranty claims must be reported immediately. Failure to
report any warranty claim within 30 days of defect discovery will void this warranty. All products must be inspected
prior to installation. Visual defects or nonconformities apparent prior to installation voids this warranty.
Tile is subject to variation in technical specifications, including COF, due to inherent variability in the raw materials
and production process. Express technical specifications are not guarantees of minimum or maximum thresholds
of performance. Tile containing abrasives create a rough surface, creating cleaning challenges because dirt and
other contaminants lodge in the surface. Extra attention is necessary to assure contaminants are removed promptly.
Unless specifically stated otherwise, tile recommended for floor or wall applications refers to interior applications
only. Andova Tiles does not recommend its products for use on ceilings or roofs. Local building codes may dictate
minimum tile performance specifications. Andova Tiles does not warrant product installations that violate building
codes. Photographic color images may not be an exact product match.
IMPLIED WARRANTIES LIMITED IN DURATION
Any implied warranty applicable to the product sale, including the implied warranty of merchantability or the implied
warranty of fitness for a particular purpose is limited in duration to the duration of this written warranty or the maximum
statutory period, whichever is less. Some states do not allow limitations on implied warranty duration, so the above
limitation may not apply to you. The Federal Magnuson-Moss Warranty Act limits disclaimers of implied warranties
involving consumer products. To the maximum extent allowable by federal and state law, this warranty supplements or
supersedes federal and state consumer goods warranty protections.
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
Andova Tiles provides detailed information in its product literature with regard to appropriate tile and stone
applications. In these specified applications, Andova Tiles limits the duration of the implied warranty of fitness for a
particular purpose to one-year or the maximum statutory period prescribed by law, whichever is less. Failure to comply
with recommended applications voids this warranty. Natural stone products are mined and cut from natural formations.
Because these products are not subject to a manufacturing process, quality warranties are limited to the specified
representations in product literature and guidelines established by the Marble Institute of America. Andova Tiles does
not warrant natural stone products for shade, size, thickness, warping, cleft variations, surface finish variations, or other
natural variances on stone products.
REMEDY LIMITATION & DISCLAIMER
If a defect in materials or workmanship is discovered within the one-year period, Andova Tiles will either refund the
price of the product or provide a replacement product after a reasonable number of attempts to remedy product
defects. Buyer's remedy is limited to replacement or repair of the defective product. No consequential (including, but
not limited to, lost profits) or incidental damages
are recoverable. Andova Tiles disclaims all express warranties not contained in this limited express warranty. Any
representations made in connection with the sale of this product that differs from the terms of this warranty are not
valid and should be brought to the attention of Andova Tiles immediately [e-mail].
Chemical Resistance
ASTM C650-04 Chemical resistance is measured using ASTM C650-04. A tile sample is placed in continuous
contact with a variety of chemicals for 24 hours, rinsing the surface and then examining the surface for visible
variation.
Shade Variations
Tiles range from complete consistency to a more random appearance. Here’s an overview of color and shading
of individual tile selections.
MONOCHROMATIC (V0) Very uniform, monochromatic color
LOW (V1) Consistent color within each tile and from tile to tile
MEDIUM (V2) Color variation within each tile
HIGH (V3) Some variation from tile to tile, and within each tile
RANDOM (V4) Considerable variation from tile to tile
Abrasion Resistance
ASTM C1027-99 The durability of glazed tile is measured subjectively by observing the visible surface abrasion of
the tile when subjected to the ASTM C1027-99 testing procedure.
Tiles are classified into the following classes according to their durability:
PEI 0/CLASS ZERO Not recommended for use on floors
PEI 1/CLASS ONE Light Residential Light traffic Residential floor coverings in areas subject to soft-soled footwear
or normal footwear traffic, without scratching dirt (i.e. domestic bathrooms and bedrooms without exterior
access).
PEI 2/ CLASS TWO Residential Medium to Light traffic Residential floor coverings in areas subject to soft-soled
footwear or normal footwear traffic with small amounts of scratching dirt (i.e. rooms in the living areas of homes
except kitchens, entrances and other areas that may be subjected to high usage).
PEI 3/ CLASS THREE Heavy Residential or Light Commercial Medium to Heavy Traffic Residential or light
commercial may withstand normal footwear and regular traffic, with some dirt and/or other abrasives present in
limited quantities. Tile in this class may be used in light commercial installations with limited foot traffic and with
no direct access to the outside. Examples may include residential kitchens and hallways with limited traffic from
the outside.
PEI 4/ CLASS FOUR Commercial Heavy Traffic Residential and commercial floor coverings subjected to
considerable traffic and scratching dirt (i.e. entrances, workrooms, inns, exhibition halls, and sales rooms, as well
as other rooms in public and private buildings). Floors should be adequately protected against scratching dirt at
the entrances to buildings by either floor mats or some other footwear cleaning device.
PEI 5/ CLASS FIVE Heavy Commercial Heavy Traffic Heavy commercial floor coverings subject to heavy traffic
with very abrasive soil.