Owner Manual
TROUBLESHOOTING
Reference for Users and Technicians
PROBLEM CAUSE
REMEDY
The ice
marker does
not work.
1. The voltage is out of the
limitation.
2. The ambient
temperature is lower
than 10º C.
1. Stop the ice maker and restart it
until the voltage is normal.
2. Try again when the ambient
temperature is higher than 10ºC
Water
shortage
indicator lights
on.
1. Water shortage from the
water supply system.
2. Water valve damaged.
3. Tap water pressure too
low.
1. Check the water supply. If it is
OK, restart the maker.
2. Check the water valve.
3. Ensure the tap water pressure
is higher than 1 kg/cm
2
Compressor
doesn’t work.
1. Water shortage.
2. Ice full.
1. Check the water supply system
(water valve and water supply
tube).
2. Take out some ice.
Compressor
works, but no
ice is made.
1. Refrigerant leakage.
2. The refrigerating system
is blocked.
1. Recharge the refrigerant and
check the leakage again.
2. Charge the N2 to check
whether the system is blocked
and replace the dryer-filter
3. Replace the solenoid valve
4. Check whether the fan is
running.
It is difficult
for the ice to
drop or
the ice does
not drop.
1. Water temperature or
ambient temperature is
too low.
2. The solenoid valve is
damaged.
1. Check whether the ambient
temperature is too low (lower
than 10 ºC) or water temperature
is too low (lower than 7 ºC)
2. Replace the solenoid valve.
Trouble
indicator lights
on.
The water box
does not tilt.
1. Unplug the power, check the
tiling motor and relative system.
2. 3~5 minutes later, restart the
machine.
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