Installation Guide

ANCONA LIMITED LIFETIME WARRANTY
This Ancona Sink product (the “Product”) is warranted by AMS, in the manner fully
set forth below, to be free from defects in material and workmanship and to operate
properly in accordance with specifications, provided that it is used under the normal
operating conditions and for ordinary homfe use and service in Canada and the
USA.
AMS provides a limited lifetime warranty on manufacturing defects in material and
workmanship for its Products. This warranty applies to the initial domestic
installation only and only to the original owner/purchaser. Proof of purchase
(original sales receipt) must be made available to AMS for all warranty claims. This
limited warranty does not apply to commercial installations. The warranty for
commercial installations is 90 days.
AMS will repair or replace at no charge excluding shipping and labour costs any
sink that has been proven to be defective under normal residential use (or, if the
Product is no longer available, replace the defective Product with a comparable
Product of equal or greater value). This lifetime limited warranty DOES NOT apply
to any defects or damages caused by, installation, alterations, accidents,
negligence, abuse, misuse, environmental factors or lack of proper maintenance.
Chips, scratches and stains are not considered manufacturing defects, and this
warranty DOES NOT apply to chips scratches and stains that occur with normal
use. The limited lifetime warranty excludes labour costs and all shipping costs to
and from the manufacturer and will be the responsibility of the purchaser. AMS is
not liable for any damage to persons or property incurred in the installation and/or
removal of the sink. AMS will not be responsible for the cost of repair or replace-
ment of any materials used in the installation of the sink including but not limited to
tiles, granite, marble, etc. This warranty excludes any accessories that are included
with the sink including basket strainers.
AMS’S SOLE OBLIGATION AND THE CUSTOMER’S SOLE REMEDY FOR ANY
DEFECTIVE PRODUCT OR PART THEREOF SHALL BE LIMITED TO THE
REPAIR AND REPLACEMENT THEREOF. AMS’S ENTIRE AGGREGATE
LIABILITY UNDER THE WARRANTY SHALL NOT EXCEED THE ORIGINAL
PURCHASE PRICE OF THIS PRODUCT (EXCEPT WHERE AMS, IN ITS SOLE
DISCRETION, DECIDES TO REPLACE THE PRODUCT WITH A PRODUCT OF
GREATER VALUE).
PRIOR TO RETURNING ANY PRODUCT TO AMS, THE CUSTOMER MUST
FIRST OBTAIN A RETURN AUTHORIZATION NUMBER AND SHIPPING
INSTRUCTIONS FROM AMS (AN “AUTHORIZATION”) BY CALLING THE
FOLLOWING NUMBER: 1-800-350-4562.
After having obtained an Authorization from AMS, the customer should promptly
ship the Product to the address specified in the Authorization with the following
documentation:
- a complete description of the problem;
- the Product model number;
- the date and location of Product purchase; and
- the original sales receipt to be valid.
This Warranty does not cover and AMS shall not be responsible for: (i) service calls
to correct the installation of the Product, to instruct the customer on how to use the
Product or any other customer education; (ii) accessory parts, such as strainers;
(iii) service outside the covered service area and (iv) labour costs associated with
the removal, shipping and reinstallation cost or other contingent expenses.
Damages caused by accident, fire, lightning, brown-out, leaking, superior force,
improper installation, handling or operation, error, use for non-domestic purposes,
shipping damage, negligence, abuse, misuse, unauthorized repair, whether
performed by the customer or a third party, or improper care or maintenance WILL
IMMEDIATELY RENDER THIS WARRANTY NULL AND VOID AND AMS WILL BE
RELIEVED FROM ITS OBLIGATION TO WARRANT THE PRODUCT.
AMS WILL NOT BE LIABLE FOR DAMAGES TO PERSONS OR PROPERTY IN
CONNECTION WITH THE INSTALLATION, REPAIR OR REPLACEMENT OF THE
PRODUCT, NOR FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, INJURY OR COSTS
OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR
MALFUNCTION RELATING TO THIS PRODUCT. THIS WARRANTY IS NOT
TRANSFERABLE OR ASSIGNABLE TO ANY PERSON.
SAVE AS HEREIN PROVIDED, THERE ARE NO OTHER WARRANTIES,
CONDITIONS, REPRESENTATIONS OR GUARANTEES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF MERCHANTABI-
LITY OR FITNESS FOR A PARTICULAR PURPOSE, MADE OR INTENDED BY
AMS OR ITS AUTHORIZED DISTRIBUTORS.
Some provinces or states may not allow limitations on the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not
entirely apply to certain customers. Any provision in the Warranty which is
unenforceable in any province or state shall be ineffective to the extent of such
unenforceability, without invalidating the remaining provisions or affecting the
validity or enforceability of such provisions in any other province or state.
This Warranty gives the customer specific legal rights, and the customer may also
have rights which vary based on state, province or country. For service and
assistance, please call: 1-800-350-4562, or email us at: [e-mail]