Instructions / Assembly
WARRANTY CLAIM PROCEDURE
In the event a claimable defect occurs, the Purchaser shall call AMS’ customer service department at 1-800-
350-4562 in order to obtain a return authorization number and shipping instructions (the “Authorized Shipping
Instructions”).
The Purchaser shall then promptly ship the Product, in accordance with the Authorized Shipping Instructions
with the following documentation/information:
the name and address of the Purchaser;
the Product model number;
the date and location of the purchase of the Product;
the original sales receipt of the Product;
the complete description of the problem;
the name and address of the installer of the Product.
Claims must be filled out in writing and received by AMS within six months of the appearance of the claimable
defect.
For service and assistance, please call: 1-800-350-4562, or email us at: info@anconahoods.com
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