User guide

Troubleshooting
Problem Possible cause Corrective action
KeyPro starts but does not
connect to keyboard.
On certain device that use the
Widcomm Bluetooth
®
Stack it is
necessary to make initial connection to
keyboard in the Bluetooth
®
Manager.
Open your device Bluetooth
®
Manager and highlight
your keyboard. Tap and hold stylus on your
kayboard’s name and select connect. After keyboard
has connected all subsequent connection from within
KeyPro should now work properly.
My keyboard is paired but
KeyPro indicates keyboard not
found.
Your keyboard must be set as default
within KeyPro.
Open KeyPro [Settings] screen and select your
keyboard.
Pressing and holding a key does
not repeat characters.
Auto Repeat not enabled.
Enable [
√] KeyPress Repeating in “settings
screen”.
My device does not emit key
taps when pressing a key.
KeyPress Sound setting is not enabled
in KeyPro.
Enable “KeyPress Sound Emulation” then set the
desired volume.
Can't pair another Bluetooth
device to my device device
when KeyPro is installed.
When KeyPro is actively searching for
the keyboard the Bluetooth Manager
becomes busy this prevents new
devices from pairing.
Try disabling KeyPro driver by exiting the KeyPro
application.
KeyPro - Professional Edition, User Guide v2.00 © 2006 Page 18