Specifications

14 | ni.com | NI cRIO-9030 Getting Started Guide
What to Do If You Cannot Find the cRIO-9030 in MAX
If you cannot find the cRIO-9030 in MAX, try the following actions:
• Ensure you have the correct version of NI-RIO installed on the host computer. Go to
ni.com/info and enter the Info Code rdsoftwareversion for the minimum versions
of LabVIEW and NI-RIO.
Note If you have recently upgraded LabVIEW, you must reinstall NI-RIO.
• Check the USB cable connections at the cRIO-9030 and host computer. Check the Ethernet
cable connections at the host computer and router.
• If you have network firewalls or other security software enabled, try temporarily turning
them off. You may also need to add an exception for MAX. In Windows 7, select
Start»Control Panel»System and Security»Windows Firewall»Allow a program
through Windows Firewall. Click Allow another program, select Measurement &
Automation, click Add, then click OK.
• Ensure that UDP port 44525 is open to communication on the host computer. If you are
using an intelligent switch on the network, ensure that it is not disabling UDP port 44525.
• Hold down the RESET button for 5 seconds to reboot the target into safe mode. This
prevents a real-time app from running. Sometimes a malfunctioning real-time app prevents
network communication.
• Check the Device Manager to ensure the National Instruments USBLAN adapter is
recognized. In Windows 7, select Start»Control Panel»Device Manager»Network
adapters»National Instruments»USBLAN adapter. If the USBLAN adapter is not
recognized, you must reinstall NI-RIO.
For more information about troubleshooting network communication in MAX, refer to the
following locations:
• The MAX Remote Systems Help
• Troubleshooting: I Cannot Find My CompactRIO or Single-Board RIO System in MAX in
the MAX Help.
• The Troubleshooting CompactRIO Controllers in Measurement & Automation Explorer
white paper. Visit
ni.com/info and enter the InfoCode TroubleshootcRIOMAX.
Understanding LED Indications
Figure 1 shows the location of the LEDs on the front panel.
POWER LED
The POWER LED is lit while the cRIO-9030 is powered on. The POWER LED is lit green when
the cRIO-9030 is powered from the V1 input, and yellow when the cRIO-9030 is powered from
the V2 input.