Operating instructions
NI cRIO-9030 Operating Instructions and Specifications  | © National Instruments | 17
1. Hold the RESET button for 5 seconds, then release it. The STATUS LED turns on, then 
starts blinking three times every few seconds. The controller is now in safe mode with 
output from the serial port enabled. You can use a RS-232 serial port terminal to read the 
IP address of the controller or you can connect a monitor to the mini DisplayPort and view 
the IP address.
2. To set a new DHCP connection, hold the RESET button for 5 seconds, then release it. The 
STATUS LED repeats the same behavior. The cRIO controller attempts to establish a new 
DHCP connection. If the controller fails, it assigns itself a link-local IP address. If the 
DHCP connection is successful and appropriate for your application, skip to step 4.
3. Launch MAX. Expand Remote Systems in the MAX configuration tree and select the 
system. MAX lists the system as the model name followed by the serial number, such as 
NI-CRIO-9030-1856AAA. Select the Network Settings tab to configure the IP and other 
network settings.
4. Press and release the RESET button to reboot the controller.
What to Do If You Cannot Find the cRIO-9030 in MAX
If you cannot find the cRIO-9030 in MAX, try the following actions:
• Ensure you have the correct version of NI-RIO installed on the host computer. Go to 
ni.com/info and enter the Info Code rdsoftwareversion for the minimum versions 
of LabVIEW and NI-RIO.
Note  If you have recently upgraded LabVIEW, you must reinstall NI-RIO.
• Check the USB cable connections at the cRIO-9030 and host computer. Check the Ethernet 
cable connections at the host computer and router.
• If you have network firewalls or other security software enabled, try temporarily turning 
them off. You may also need to add an exception for MAX. In Windows 7, select 
Start»Control Panel»System and Security»Windows Firewall»Allow a program 
through Windows Firewall. Click Allow another program, select Measurement & 
Automation, click Add, then click OK.
• Ensure that UDP port 44525 is open to communication on the host computer. If you are 
using an intelligent switch on the network, ensure that it is not disabling UDP port 44525.
• Hold the RESET button for 5 seconds to reboot the target into safe mode. This prevents a 
real-time application from running. Sometimes a malfunctioning real-time application 
prevents network communication.
• Check the Device Manager to ensure the National Instruments USBLAN adapter is 
recognized. In Windows 7, select Start»Control Panel»Device Manager»Network 
adapters»National Instruments»USBLAN adapter. If the USBLAN adapter is not 
recognized, you must reinstall NI-RIO.
For more information about troubleshooting network communication in MAX, refer to the 
following locations:
• The MAX Remote Systems Help










