Installation guide

Programming AMX Controllers for a Kaleidescape System
Page 49
Mute feedback can be sent to a Kaleidescape controller by turning channel 26 of the
zone in KZones on and off, or using the call Send Mute Feedback to Kaleidescape
Controller.
These calls also store the volume level and mute state to send when the zone is
changed or when the Kaleidescape App for iPad sends VOLUME_QUERY.
Secondary SATP control
After programming the controller in the sample installation, the owner decides to
add a second SATP touch panel in the Bedroom, for example, an MVP-8400. The
SATP template for the MVP-8400 uses 16 lines of text for display, instead of the 8
lines on the NXD-CV5.
The best approach in this situation is to define a virtual device for each touch panel
size controlling each music zone, and add a sequence number /2 to the new device
ID command.
send_command KPLAYER_MusicZ3_B, 'ID 05.03/2'
send_command KPLAYER_MusicZ3_B, 'lines 16'
Now, this new virtual device behaves as an independent device which can browse
and scroll independently from KPLAYER_MusicZ3, but both control the same physical
music output.
Troubleshooting
Nothing is working
1. Open the console (either through a TCP/IP connection to the master, or
through the master’s program port) and type msg on to turn on extended
diagnostic information. Error messages can appear immediately.
 Additional commands can still be entered even if console messages
interrupt typing. If too distracting, type msg off to turn off the
messages while entering commands. Type msg on to resume the
error messages.
 For additional module debug data, type send command <virtual
device address>, 'debug' where <virtual device address>
is the virtual device the program is using. A message appears
immediately indicating that debugging has been enabled.
2. If using a TCP/IP connection and a Connection Refused message appears that
repeats every few seconds, it usually means that the master is not able to
open a connection to the Kaleidescape System.
 Verify that the master is trying to connect to the proper IP address.
There should be a line, Opening IP port <ip address>:10000
that repeats. Check that the address is correct.
 Verify that the AMX master can successfully ping the Kaleidescape
System by typing ping followed by the system IP address. If this
fails, check network connections and settings.