User's Manual

Upgrading Firmware
69
Modero X® Series Touch Panels - Installation & Hardware Reference Manual
6. If you choose Yes, the device will retrieve the files and then reboot.
Returning to Factory Default Firmware
X Series panels allow the option to return the device to its original factory default firmware, which may be necessary in certain
situations. To return the device to its factory default f irmware:
1. From the Settings page, select the Configuration page.
2. From the Configuration page, select Admin.
3. From the Admin Conf iguration page, select Install Firmware.
4. In the Firmware Installation page, select Factory.
5. The Confirmation Dialog box (FIG. 65) will ask “Are you sure you want to install the following firmware?” The option to choose
Yes will be enabled after five seconds. Press Yes to load the firmware listed, and No to return to the Firmware Installation
popup window.
If you choose Yes, the device will retrieve the files and then reboot.
Upgrading Firmware via NetLinx Studio
Firmware updates to X Series panels can be done via the NetLinx Studio software application. This requires that the touch panel is
connected to a NetLinx Master, and that the Master is on the same network as (or accessible by) the PC running NetLinx Studio. This
is because the firmware file is loaded to the panel through it’s connection to the Master.
X Series panels use Kit files for firmware upgrades. A Kit file (*.kit) is a package of several files, all of which are required to upgrade
the firmware, and are available online via www.amx.com (refer to the device page for firmware updates).
Transferring the KIT File via NetLinx Studio
1. In Netlinx Studio, right-click in the Online Tree tab of the Workspace window and select Refresh System Online Tree to refresh
the device listing. The touch panel should be indicated in the device list.
2. Right-click on the target panel and select Firmware Transfer to open the Send to NetLinx Device dialog.
Alternatively, select Tools > Firmware Transfers > Send To NetLinx Device to open this dialog (FIG. 66):
a. Under Location, select the directory to which the firmware ZIP file was extracted. Use the Browse (...) button to locate and
select a different directory if necessary.
b. All KIT files detected in the selected directory are listed in the Files window. Select a KIT file to transfer.
Note that when a file is selected, f ile details may be displayed in the text field to the right of the Files window. Review
this text before proceeding to see any important notes or instructions that are specific to this file.
Also note that the Send button is only enabled once a file has been selected in the Files window.
c. Under Target , enter the Device number for the target touch panel in the Device field.
Use the Online Tree to determine the device's assigned ID (as well as the current firmware version).
Note that if this dialog was accessed by right-clicking on the touch panel in the Online Tree, the Device Number should
already be set correctly.
d. Verify that the Reboot Device option is selected. It is necessary to reboot the panel after a firmware upgrade.
3. Click Send to begin the file transfer.
4. The progress of the transfer operation is indicated in the Progress bars in this dialog, as well as on the panel itself.
5. When the transfer is finished, and the reboot is complete, press the Close button.
FIG. 64
Previous Firmware installation confirmation dialog
FIG. 65 Previous Firmware installation confirmation dialog