Quick Start Guide RMS Resource Management Suite 3.
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Table of Contents Installation.......................................................................... 1 Upgrading to RMS 3.1 from 3.0 .............................................. 1 Upgrading to RMS 3.1 from RMS 2.2 or earlier ...................... 1 Resource Management Suite 3.0 Installation Checklist.......... 3 Hardware System Requirements................................................ 3 Server Operating System ...........................................................
Web Services ........................................................................ 17 Microsoft IIS Server................................................................... 17 Virtual Directory......................................................................... 17 Services ................................................................................ 18 Register..................................................................................... 19 Start..........................................
Main Menu ................................................................................ 34 Create / Remove Menu ............................................................ 35 Import / Export Menu ................................................................ 35 Create A New Database ........................................................... 35 Remove A Database ................................................................ 36 Importing Data ..........................................................
iv RMS Quick Start Guide
Installation Installation The Resource Management Suite® provides enterprise grade scalable solutions for administrators and managers of networked audio visual systems which include features not available through any other control system provider. A powerful web console interface allows users to monitor, schedule, and view reports on their systems and devices. RMS 3.1 supports key markets: Corporate, Education, Houses of Worship, Museums, Broadcasting, Government, and Residential.
Installation Knowing these points, you can now proceed to the regular installation process. Use the Resource Management Suite 3.1 Installation Checklist section on page 3 to aid your installation.
Installation Resource Management Suite 3.1 Installation Checklist Hardware System Requirements Hardware System Requirements Does your server hardware meet the minimum requirements for RMS? Yes/No Processor Intel Pentium IV 2.0 GHz (x86) Memory 512 MB Display 1024x768 resolution Hard Disk 500 MB available space for RMS application files and database Yes to all Please continue to the next step. No to any You must obtain a server that meets these minimum requirements to install RMS.
Installation Server Operating System (Cont.) Does your server operating system have Internet Information Services Yes/No installed? Windows 2000 Server - Internet Information Services (IIS) 5.0 Windows 2003 Server - Internet Information Services (IIS) 6.0 Yes Please continue to the next step. No You must install IIS on your server for RMS to serve web pages. While this component is optional for the Windows Server operating system, it is required by the RMS application.
Installation Database Platform Database Platform Do you have a compatible database platform where the RMS database can be installed? Yes/No Microsoft SQL Server 2000 Microsoft SQL Server 2005 - Standard Edition Microsoft SQL Server 2005 - Enterprise Edition Microsoft SQL Server 2005 - Express Edition Yes Please continue to the next step. No You must obtain access to or install a compatible database platform for the RMS database.
Installation Database Access Database Access Database Server Yes Using Windows Authentication? Database Name (Catalog) 6 No Username: Password: (Default = RMS) Database Server This is the server name or path to the database server.
Installation Scheduling System Scheduling System RMS supports both an internal scheduling system and interfaces to the following external scheduling systems: Microsoft Exchange 2000/2003/2007 Server Microsoft Outlook 2000/2003/2007 (stand-alone mode) Novell GroupWise 6.0/6.
Installation RMS Licensing RMS Licensing RMS can operate with limited functionality in STANDARD edition. However, if you want the full capabilities of RMS you must purchase the PREMIUM edition from AMX. Upon purchasing PREMIUM edition, you will receive a server serial number. This serial number will be needed during the installation to license the RMS server.
Installation RMS TCP/IP Communications RMS TCP/IP Communications RMS uses TCP/IP communications between the RMS server and the remote NetLinx systems. Please complete the following information: TCP/IP Server Port Number (Default = 3839. This is an IANA registered port number for RMS) Does your server have a firewall that will block TCP/IP communication for this port? Yes You will need to create a PINHOLE or exception for TCP/IP communications on the specified TCP/IP port for RMS communications.
Installation RMS Security Settings RMS Security Settings RMS provides a flexible user account management system. Please complete the following information: No Allow Anonymous Access: Enable User Account Management Default Yes Admin Username: Yes No (Default = Admin) Default Admin Password: Enable User Account Management If you would like any user that can access the RMS web pages to have full access to all RMS features and functions, then disable user account management.
Installation SMTP Email Server SMTP Email Server RMS supports Simple Mail Transport Protocol (SMTP) email for all outbound email notifications. In order to receive email notifications, the following SMTP information will be needed.
Installation SNMP Management Server SNMP Management Server RMS supports the Simple Network Management Protocol for extending RMS information to your SNMP management console.
Installation RMS Logging Options RMS Logging Options RMS supports the logging of information to an internal log in the database and to the Windows Event log.
Installation SYSLOG Messaging SYSLOG Messaging RMS supports broadcasting SYSLOG messages across the network to a SYSLOG listening server. Please complete the following information: No Enable SYSLOG Messaging SYSLOG Server Address Yes SYSLOG Server Port SYSLOG Facility ID (Default = 514) Select from listing in RMS Configuration Wizard RMS Reporting Options RMS Reporting Options RMS can provide historical and statistical reports based on system-collected data using the following configuration settings.
Configuration Wizard Configuration Wizard Welcome The RMS application suite Configuration Wizard is used to guide you through the initial setup and configuration of your RMS application suite server. After installing an RMS application you must complete the Configuration Wizard to register and enable your server. Additionally, you may return to the Configuration Wizard at any time to modify system settings or diagnose system related problems.
Configuration Wizard Database The AMX RMS application suite uses a single central database for all data storage. This database can be configured in the RMS application suite Configuration Wizard. Connection The next step is to verify the RMS application suite database connection. Configuration The Configuration screen may be skipped in the Configuration Wizard if a successful database connection is detected.
Configuration Wizard Product Selection AMX strategically focuses on meeting the needs of high-growth vertical markets. In the commercial space, this includes: Broadcasting, Education, Entertainment, Government, Healthcare, Hotels, Houses of Worship, Network Operations Centers, Presentation Facilities, and Retail. For the residential market, AMX delivers solutions for Whole Homes, Home Theater, Multi-Dwelling Units, and Private Transportation. The RMS application suite now supports several vertical markets.
Configuration Wizard Web Virtual Directory Configuration (IIS) Virtual Directory Alias Name Enter the name of the virtual directory you would like to use for the RMS application suite web pages. The configuration wizard will make the appropriate changes to your IIS configuration when you click Create Virtual Web Directory. These include creating a virtual directory, creating an ASP application for this directory, and setting the "Enable Parent Paths" option to true. 1.
Configuration Wizard Service Registration (Cont.) AMX RMS NetLinx Manager This service is responsible for hosting, facilitating, and maintaining all connections and communications with the NetLinx systems. This service loads automatically upon Windows boot up. AMX RMS Scheduling Manager This service connects to external scheduling systems (Microsoft Exchange, Novell GroupWise, Lotus Notes, etc.
Configuration Wizard After completing the registration process, the Configuration Wizard indicates all RMS application suite services were registered successfully. Click Next to continue. Start After the RMS application suite services have been registered, you must start them. Click the Start Services button. As the Configuration Wizard is starting each service, a dialog indicates the startup status. Click Cancel to cease starting services and return to the Configuration Wizard.
Configuration Wizard If you do not have a RMS application suite license key and you opted to operate in Standard mode, the Configuration Wizard indicates the key was not detected and the Software Serial Number reads: Standard Edition. If your RMS server is behind a firewall or is otherwise unable to connect to AMX and finalize the authorization process, you can call AMX and receive a manual authorization key. Click Next to continue. Client Licenses RMS application suite requires additional Client Licenses.
Configuration Wizard OS Permissions Certain NTFS and registry access permissions may be required by the AMX RMS Scheduling Manager service to access resources on the RMS application suite server. Service User The configuration wizard automatically creates the appropriate NTFS and registry access permissions for the service user account.
Configuration Wizard Web User This screen may be skipped if your servers' file system is formatted as a FAT or FAT32 file system. These file systems do not support security options so this step is not required. Certain NTFS permissions are required for the users of the web pages to access resources on the RMS application suite server. The configuration wizard automatically creates the appropriate NTFS permissions for the web users.
Configuration Wizard NetLinx Server Settings TCP/IP Server Port This field configures the IP port on which the RMS application suite server accepts connections from NetLinx masters. The default port is 3839, which is a IANA register port for RMS application suite communications. If you are upgrading from a version 1.0 of MeetingManager, you may wish to use port 9090. The MeetingManager 2.0 server is fully backwards compatible with the MeetingManager 1.
Configuration Wizard Administrator This screen may be skipped if you choose not to enable User Account Management. If User Account Management is enabled, the Configuration Wizard automatically configures the default administrator account. The default administrator user name is Admin. You must enter the desired default administrator password in the field provided. It is important to record this administrator username and password in a safe location.
Configuration Wizard After you have selected and registered the desired scheduling plug-in, click Next to continue. Appointments If the Internal Appointment Management/Scheduling System option was selected on the Appointment Management/Scheduling System step, you are presented with the dialog below. Internal Appointment Options Keep Expired Appointments For After appointments have expired, the RMS application suite automatically remove them from the system after this elapsed time.
Configuration Wizard SMTP SMTP or Simple Mail Transport Protocol is the standard for sending email on the Internet. The RMS application suite uses SMTP for sending email notifications to users. Enter all the appropriate SMTP settings. SMTP Settings SMTP Enabled Check this item to enable SMTP email delivery. Server Enter the IP address or host name of the SMTP server. IP port 25 is used for all SMTP communications.
Configuration Wizard SNPP SNPP or Simple Network Paging Protocol is an alternative method to SMTP for delivering text-based messages to alphanumeric pager and cellular phones. If your wireless provider supports SNPP messaging, the RMS application suite can send notifications messages to users using SNPP. SNPP is preferred over the standard SMTP method of delivering text messages to wireless devices, as it is more direct and efficient.
Configuration Wizard SNMP Settings (Cont.) SNMP Community The group to which devices and management stations running SNMP belong. SNMP Trap Community An alert that is sent to a management station by agents. SNMP Trap Recipients The name or IP address of hosts to which traps are to be sent. Add Adds a new recipient. Remove Removes selected recipient. Logging The RMS application suite can record room device and parameter changes to an internal database log as well as the Windows event log.
Configuration Wizard The default syslog IP port is 514 and does not need to be changed unless you have a custom Syslog configuration. SYSLOG Options Enable SYSLOG Messaging Select the Enable SYSLOG Messaging to enable Syslog messages. Syslog Server Address/Port Enter the IP address or host name for the Syslog server. Enter the IP port for the Syslog server. Syslog Facility ID Select the facility from the drop down list. Test Message Severity Select from the drop-down list the message level severity.
Configuration Wizard only if the server is not already synchronized by other means such as a network time synchronization program. When selecting this option you can select a NIST time server from the NIST Time Server drop-down list or type in your own NIST time server address. You can click the Synchronization button to test the time synchronization process. After you have selected the desired time synchronization options, click Next to continue.
Configuration Wizard 3. Save the logo to the "C:\Program Files\AMX Resource Management Suite\Web\App_Themes\MeetingManager\images" directory, make sure you save it as a .gif file and retain the name "logo_custom.GIF". 4. Use the configuration wizard to select "Custom Created Logo". Finished Congratulations you have completed the configuration wizard. You can return to the configuration wizard at any time to update or modify the RMS application suite settings.
Database Wizard Database Wizard Overview The AMX RMS application suite includes a utility program called RMS Database Wizard. The RMS Database Wizard tool performs the following: Tests the RMS application database connection. Modifies the RMS application database connection settings. Creates new RMS application databases. Removes RMS application databases. Imports data to an RMS application database. Exports data from an RMS application database. Backs up an RMS application database.
Database Wizard the database connection settings. (see Configuring Connection Settings section on page 39 of the RMS Administrator’s Guide). Otherwise, click Next to continue to the main menu. Main Menu The Database Wizard main menu allows you to select the desired database operation to perform. 1. Create new database / Remove existing database Select this option to create a new RMS application database or to remove an existing RMS application database. 2.
Database Wizard Create / Remove Menu 1. Create new database. Select this option to create a new RMS application. 2. Remove / Delete existing database. Select this option to delete an RMS application database file or remove an RMS application database from a database server. Import / Export Menu 1. Import to RMS database. Select this option to import data into the configured RMS application database. 2. Export Data from RMS database.
Database Wizard Microsoft SQL Server Password RMS application Database Name Click Next to begin creating the new database. The RMS Database Wizard creates the database structure of tables, then imports all of the default data into the new database. When the processes have completed, the RMS Database Wizard automatically reconfigures the RMS application connection settings to point to this new database. Click Next to continue.
Database Wizard Enter destroy and click OK to continue. After the database has been removed, the Database Wizard performs a database connection test and then returns to the main menu. Importing Data The RMS Database Wizard can import data files that were exported using this tool. This data file is an XML formatted collection of all the records in the database. This process is useful if you have created a new database and want to import data from an existing alternate database.
Database Wizard Read the corresponding sections for more information about each specific step. 1. Export all data from existing RMS database. 2. Create new RMS database. 3. Import RMS data into new database. 4. Configure RMS access to new database. Click Next to continue. After the migration process has completed, the RMS Database Wizard performs a database connection test and then returns to the main menu.
Database Wizard Configuring Connection Settings You can use the Database Wizard at anytime to configure the RMS application database connection settings. The RMS application uses a DSN-less connection, and thus stores all the database connection settings internally. Database Server: Enter the database server IP address or hostname. Use Windows Authentication Enable Windows Authentication or, Use SQL Server Authentication Username: Enter the database username (if needed).
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