Technical information

Help Page
165
RMS - Administrator’s Guide
Help Page
Overview
The Help page is a list of links that can aid you in getting the best uses out of the RMS application.
About RMS Application Page
This page contains copyright information and version for the application.
Administrator's Guide
In addition to the features covered in the User’s Guide, the Administrator’s Guide covers room and user
management, system status, and other system upkeep information.
User's Guide
The User’s Guide provide information for scheduling rooms and creating notifications for yourself.
Version Information Page
The Version Information page provide the name of the application, build version and date and the name,
version and date for all associated RMS components loaded on the server.
View Readme
The Readme lists any known issues associated with the RMS application build and chronicles any changes that
have occurred since the last build of the application.
System Diagnostics
Status Page
The Status page lists all components parts of the RMS server application, this page is a pass-fail diagnostics
tool. Any error encountered is indicated with a red X; otherwise, all passing systems are shown with a green
check.
Checking System Status
1.
Select Help > System Diagnostics in the menu on the left side of the RMS application. Click the Status
tab at the top of the page. The Status page opens.
2. Click either Services, Licensing, Product, Reporting, Server, Logging, Database, SMTP, Dependencies,
SNPP, Permissions, or ASP to jump to that section on the page.
3. Click Refresh at any time to refresh the page for server status.
Help Page
• About RMS application Opens the About RMS Application Page section on page 165, this page contains
copyright information about the application.
• Administrator’s Guide Launches the PDF version of the Administrator’s Guide.
• User’s Guide Launches the PDF version of the User’s Guide.
• Version Information Launches the Version Information Page, this page lists the build version number for
the RMS application.
• View Readme Launches the View Readme Page, this page lists any feature changes to the RMS
application since last release.
• System Diagnostics System Diagnostics provides you with status information for the overall RMS server
as well as the status for connected devices.