Technical information

Configuration Page
163
RMS - Administrator’s Guide
Hotlist Settings Page
The Hotlist Settings page allows you to create custom system responses to Help and Maintenance requests
(FIG. 159).
Creating a New Help Response
1.
Select Configuration > Hot List Setting in the menu on the left side of the RMS application. The Hotlist
Settings page opens.
2. Click Create New Help Response to enable the new help response defining area.
3. Type your help response in the text field.
4. Click Insert to save, Cancel to cancel.
Editing a Help Response
1.
Select Configuration > Hot List Setting in the menu on the left side of the RMS application. The Hotlist
Settings page opens.
2. Select your help response and click Edit to enable the edit help response defining area.
3. Edit the help response in the text field.
4. Click Update to save, Cancel to cancel.
Deleting a Help Response
1.
Select Configuration > Hot List Setting in the menu on the left side of the RMS application. The Hotlist
Settings page opens.
2. Select your help response and click Delete.
FIG. 159 Hotlist Settings Page
Hotlist Settings Page
• Response A text field for input of custom response.
• Insert Adds new Help response.
• Cancel Exits the text Create New Help Response page without creating response.