Technical information

Reporting Page

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RMS - Administrator’s Guide

System Reports - Help Requests (Detailed) Results

Help Requests (Detailed)

• Period The time parameter the report is to run within. Click the calendar(s) to select a date; otherwise,

type the date in the field provided.

• On/After - Selects all instances on or after the designated date.

• On - Selects all instances on the designated date.

• On/Before - Selects all instances on or before the designated date.

• Between - Selects all instances between the designated dates.

• Any - Selects all instances.

• Options Request like - A keyword search for specific requests.

• Residence Select either All Residences or Selected Residences. The latter provides a list of rooms and

groups available within the RMS system.

• Run Report Generates the report.

FIG. 100

System Reports - Help Requests (Detailed) Results

• Residences The rooms where the requests occurred.

• Date/Time The date and time the request occurred.

• Help Request The help request that occurred.