User Guide

Appendix A: Troubleshooting
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NXA-WAP250G 802.11b/g Wireless Access Point
Appendix A: Troubleshooting
Check the following items before you contact local Technical Support.
1. If wireless clients cannot access the network, check the following:
 Be sure the NXA-WAP250G and the wireless clients are configured with the same Service Set
ID (SSID).
 If authentication or encryption are enabled, ensure that the wireless clients are properly
configured with the appropriate authentication or encryption keys.
2. If the NXA-WAP250G cannot be configured using a web browser:
 Be sure to have configured the NXA-WAP250G with a valid IP address, subnet mask and
default gateway.
 If you are connecting to the NXA-WAP250G through the wired Ethernet interface, check the
network cabling between the management station and the NXA-WAP250G. If you are
connecting to NXA-WAP250G from a wireless client, ensure that you have a valid connection
to the NXA-WAP250G.
3. If you forgot or lost the password:
 Set the NXA-WAP250G to its default configuration by pressing the reset button on the back
panel for 5 seconds or more. Connect to the web management interface using the default IP
address 192.168.1.240. Then use the default user name “Admin” and the default password
“1988” to access the management interface.
4. If all other recovery measure fail, and the NXA-WAP250G is still not functioning properly, take any
of these steps:
 Reset the NXA-WAP250G’s hardware using the web interface or through a power reset.
 Reset the NXA-WAP250G to its default configuration by pressing the reset button on the back
panel for 5 seconds or more. Connect to the web management interface using the default IP
address 192.168.1.240, then use the default user name “Admin” and the default password
“1988.”