Instruction Manual Modero X-Series G4 Touch Panels MXT/D-2000-PAN - 20.3" Modero X Series Panoramic Touch Panels MXT/D-1900-PAN - 19.4" Modero X Series Panoramic Touch Panels MXT/D-1000-PAN - 10.1" Modero X Series Touch Panels MXT/D-701-PAN - 7" Modero X Series Touch Panels MXD-430 - 4.
AMX Limited Warranty and Disclaimer This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
Table of Contents Table of Contents Modero X Series G4 Touch Panels ......................................................................1 Overview .................................................................................................................. 1 Sleep Button ............................................................................................................. 2 Configuration and Programming ..............................................................................
Table of Contents MXD-430 - 4.3” X Series Panels .......................................................................37 MXD-430 4.3" Modero X Series Wall/Flush Mount Touch Panel ........................... 37 MXD-430 Specifications ................................................................................................ 37 Installing Tabletop (MXT) Panels ......................................................................41 MXT-2000XL-PAN / MXT-1900L-PAN ......................................
Table of Contents Uninstalling the MXD-430 ............................................................................................. 74 Removing an MXD-430 from Its Backbox ................................................................................. 74 Upgrading Firmware .........................................................................................75 Overview ................................................................................................................
Table of Contents iv Modero X® Series G4 Touch Panels Instruction Manual
Modero X Series G4 Touch Panels Modero X Series G4 Touch Panels Overview This new generation of G4 touch panels is built for usability offering edge-to-edge capacitive touch glass with multitouch capabilities. It features advanced technology empowering users to operate AV equipment seamlessly, while providing the ultimate in audio and video quality. The distinctive appearance will complement even the most sophisticated meeting facilities and homes. FIG.
Modero X Series G4 Touch Panels Modero X Series Touch Panels (Cont.) Name FG# Description X Series - No Comm Panels: The X Series - No Comm Panels do not have camera, microphone, NFC or Bluetooth capability. Otherwise, they have all of the functionality of the standard Modero X Series panels.
Modero X Series G4 Touch Panels Accessing the Settings Menu 1. To access the Settings menu, press and hold the Sleep button on the touch panel for 3 seconds. Alternately, some installation circumstances may require disabling Settings page access through the Sleep button. In this case, you may access Settings pages during a bootup of the panel. As the panel boots up, watch for a series of indicator dots to appear on the splash screen (FIG. 3). 2.
Modero X Series G4 Touch Panels The maximum range for the NFC antenna is 0.5" (12.7 mm), but the typical usage range is 0.25" (6.35 mm). The antenna itself is accessible from the front of the panel, 3.25" (82.55 mm) from the left corner of the panel and 0.375" (9.53 mm) from the top edge. When using an NFC device with the X Series panels, you should align your device’s antenna with the center of the touch panel’s antenna (FIG. 4). NFC Sensor NFC Sensor NFC Sensor FIG.
Modero X Series G4 Touch Panels 2. When the images begin to display, touch any place on the touchscreen to open the configuration popup menu (FIG. 5). Stop Random / A-Z Pause/Resume Timer Previous image Next image Counter FIG. 5 Picture View Configuration Popup Menu If no selection is made, this menu will remain in place for 15 seconds and then disappear. It may be accessed again by touching anywhere on the touchscreen. 3.
Modero X Series G4 Touch Panels Cleaning the Touch Overlay and Case Modero X Series touch panels come with the MXA-CLK Modero X Series Cleaning Kit (FG5968-16), which may be used to clean fingerprints and dirt from the device. This kit comes with cleaning cloths and a bottle of cleaning fluid specifically for use with the device. When cleaning the device, do not directly spray the device with cleaning fluid. Instead, spray the cloth and then apply the cloth to the touch screen.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXT/D-2000XL-PAN - 20.3" X Series Panels MXT-2000XL-PAN (Tabletop) NFC Sensor Sleep Button USB Ports (2) Cable Slot FIG. 6 MXT-2000XL-PAN - Front View MXT-2000XL-PAN Specifications MXT-2000XL-PAN Specifications DIMENSIONS (HWD) 9 3/16" x 20 3/8" x 5 7/8" (235 mm x 519 mm x 150 mm) WEIGHT 12.2 lbs (5.53 Kg) POWER CONSUMPTION • Full-On: 32W (12 VDC, 2.7 A) • Standby: 3.10 W (12 VDC, 0.3 A) • Start-Up Inrush Current: 4.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXT-2000XL-PAN Specifications (Cont.) TOUCH SCREEN DISPLAY • • • • • • • • • • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) Display Size (WH): 20.4" x 9.5" (519 mm x 242 mm), 21.3" (541 mm) diagonal Viewable Area (WH): 18.7" x 7.8" (475 mm x 198 mm ), 20.3" (514 mm) diagonal Resolution: 1920x800 Aspect Ratio: 12:5 Brightness: 250 cd/m2 Contrast Ratio: 1000:1 Color Depth: 16.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXT-2000XL-PAN Specifications (Cont.) FRONT PANEL COMPONENTS • • • • • Light Sensor: Photosensitive light detector for automatic adjustment of the panel brightness Proximity Detector: Max range = ~3', typ range = ~1', FOV = ~10 degrees Camera: HD 720p camera for video conferencing/video chat support LED Indicators: Camera active indicator (models with camera only) Sleep Button: Sleep button to activate sleep mode and powering off.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXD-2000XL-PAN (Wall Mount-Landscape/Portrait) The MXD-2000XL-PAN is available in Portrait and Landscape layouts:. Portrait MXD-2000XL-PAN-P FG5968-05 Landscape MXD-2000XL-PAN-L FG5968-11 NFC Sensor Sleep Button Sleep Button MXD-2000XL-PAN-L NFC Sensor MXD-2000XL-PAN-P FIG.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXD-2000XL-PAN Specifications (Cont.) CERTIFICATIONS • • • • • • • • • FCC Part 15 Class B CE EN 55022 CE EN 55024 CE EN 60950-1 IEC 60950-1 C-Tick CISPR 22 Class B IC UL 60950-1 RoHS/WEEE compliant TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) • Display Size (WH) Landscape: 20.4" x 9.5" (519 mm x 242 mm), 21.3" (541 mm) diagonal Portrait: 9.5" x 20.4" (242 mm x 519 mm), 21.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXD-2000XL-PAN Specifications (Cont.) VIDEO • Supported Video Codecs, Landscape Model (FG5968-11): MPEG-2-TS: MPEG-2 Main Profile@High Level up to 720p at 25 fps (decode only) MPEG-2-TS: H.264 High Profile@Layer 4, AAC-LC up to 720p at 25 fps (encode/decode) MJPEG up to 720p at 25 fps (decode only) • Supported Video Codecs, Portrait Model (FG5968-05): MPEG-2-TS: MPEG-2 Main Profile@High Level up to 720p at 25 fps (decode only) MPEG-2-TS: H.
MXT/D-2000XL-PAN - 20.3" X Series Panels MXD-2000XL-PAN Specifications (Cont.) INCLUDED ACCESSORIES • • • • Locking 2-pin Phoenix mate (41-0002-SA) MXA-USB-C, USB Port Cover Kit, Modero X Series Touch Panel (FG5968-18) MXA-CLK, Modero X Series Cleaning Kit (FG5968-16) Installation Template 20.3" (68-5968-01) OPTIONAL ACCESSORIES • MXA-RMK-20 Modero X Series Rack Mount Kit (FG5969-60) • MXA-FMK-20 Flush Mount Kit for 20.
MXT/D-2000XL-PAN - 20.
MXT/D-1900L-PAN - 19.4" X Series Panels MXT/D-1900L-PAN - 19.4" X Series Panels MXT-1900L-PAN (Tabletop). NFC Sensor Sleep Button USB Ports (2) Cable Slot FIG. 8 MXT-1900L-PAN - Front View MXT-1900L-PAN Specifications MXT-1900L-PAN Specifications DIMENSIONS (HWD) 7" x 20 3/8" x 5 5/16" (177 mm x 519 mm x 135 mm) WEIGHT 9.4 lbs (4.26 Kg) POWER CONSUMPTION • Full-On: 32W (12 VDC, 2.7 A) • Standby: 3.10 W (12 VDC, 0.3 A) • Start-Up Inrush Current: 4.
MXT/D-1900L-PAN - 19.4" X Series Panels MXT-1900L-PAN Specifications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) • Display Size (WH): Landscape 20.4" x 6.9" (519 mm x 175 mm), 20.4" (518 mm) diagonal • Viewable Area (WH): Landscape 18.7" x 5.9" (475 mm x 151 mm), 19.4" (493 mm) diagonal • Resolution: Landscape 1920x530 • Aspect Ratio: Landscape 18:5 • Brightness: 350 cd/m2 • Contrast Ratio: 1000:1 • Color Depth: 16.
MXT/D-1900L-PAN - 19.4" X Series Panels MXT-1900L-PAN Specifications (Cont.) EMBEDDED APPLICATIONS • Remote Management: VNC Server, G4 Web Control, AMX Resource Management Suite • Video Conferencing: Panel-to-panel and video chat • Conferencing: Audio (Full Duplex Intercom) FRONT PANEL COMPONENTS • • • • • CONNECTIONS • Ethernet: 10/100 port, RJ-45 connector • USB: (3) USB host 2.0, Type A ports (1) Micro-USB device port • Power: 2-pin, locking 3.
MXT/D-1900L-PAN - 19.4" X Series Panels MXD-1900L-PAN (Wall Mount-Landscape/Portrait) The MXD-1900L-PAN is available in Portrait and Landscape layouts: Portrait MXD-1900L-PAN-P FG5968-06 Landscape MXD-1900L-PAN-L FG5968-12 NFC Sensor Sleep Button Sleep Button MXD-1900L-PAN-L NFC Sensor MXD-1900L-PAN-P FIG.
MXT/D-1900L-PAN - 19.4" X Series Panels MXD-1900L-PAN Specifications (Cont.) CERTIFICATIONS • • • • • • • • • FCC Part 15 Class B CE EN 55022 CE EN 55024 CE EN 60950-1 IEC 60950-1 C-Tick CISPR 22 Class B IC UL 60950-1 RoHS/WEEE compliant TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) • Display Size (WH) Landscape: 20.4" x 6.9" (519 mm x 175 mm), 20.4" (518 mm) diagonal Portrait: 6.9" x 20.4" (175 mm x 519 mm), 20.
MXT/D-1900L-PAN - 19.4" X Series Panels MXD-1900L-PAN Specifications (Cont.) VIDEO • Supported Video Codecs, Landscape Model (FG5968-12): MPEG-2-TS: MPEG-2 Main Profile@High Level up to 720p at 25 fps (decode only) MPEG-2-TS: H.264 High Profile@Layer 4, AAC-LC up to 720p at 25 fps (encode/decode) MJPEG up to 720p at 25 fps (decode only) • Supported Video Codecs, Portrait Model (FG5968-06): MPEG-2-TS: MPEG-2 Main Profile@High Level up to 720p at 25 fps (decode only) MPEG-2-TS: H.
MXT/D-1900L-PAN - 19.4" X Series Panels MXD-1900L-PAN Specifications (Cont.) INCLUDED ACCESSORIES • • • • Locking 2-pin Phoenix mate (41-0002-SA) MXA-USB-C, USB Port Cover Kit, Modero X Series Touch Panel (FG5968-18) MXA-CLK, Modero X Series Cleaning Kit (FG5968-16) Wall Template 19" (68-5968-02) OPTIONAL ACCESSORIES • • • • • • • • • • MXA-FMK-19 Flush Mount Kit, 19.
MXT/D-1900L-PAN - 19.
MXT/D-1000 - 10.1" X Series Panels MXT/D-1000 - 10.1" X Series Panels MXT-1000 (Tabletop) NFC Sensor Sleep Button USB Ports (2) FIG. 10 MXT-1000 Touch Panel MXT-1000 Specifications MXT-1000 Specifications DIMENSIONS (HWD) 6 7/8" x 9 7/8" x 4 7/8" (174 mm x 252 mm x 124 mm) WEIGHT 3.0 lbs (1.36 Kg) POWER CONSUMPTION • • • • EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies (not included): Full-On: 8 W Standby: 3.
MXT/D-1000 - 10.1" X Series Panels MXT-1000 Specifications (Cont.) TOUCH SCREEN DISPLAY • • • • • • • • • • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) Display Size (WH): 9.9" x 6.7" (252 mm x 170 mm), 12.0" (304 mm) diagonal Viewable Area (WH): 8.5" x 5.3" (217mm x 136mm), 10.
MXT/D-1000 - 10.1" X Series Panels MXT-1000 Specifications (Cont.
MXT/D-1000 - 10.1" X Series Panels MXD-1000 (Wall-Mount - Landscape/Portrait) The MXD-1000 is available in Portrait and Landscape layouts: Portrait MXD-1000-P FG5968-07 Landscape MXD-1000-L FG5968-13 NFC Sensor Sleep Button Sleep Button NFC Sensor MXD-1000-P MXD-1000-L FIG.
MXT/D-1000 - 10.1" X Series Panels MXD-1000 Specifications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) • Display Size (WH) Landscape: 9.9" x 6.7" (252 mm x 170 mm), 12.0" (304 mm) diagonal Portrait: 6.7" x 9.9" (170 mm x 252 mm), 12.0" (304 mm) diagonal • Viewable Area (WH) Landscape: 8.5" x 5.3" (217mm x 136mm), 10.1" (257mm) diagonal Portrait: 5.3" x 8.5" (136 mm x 217 mm), 10.
MXT/D-1000 - 10.1" X Series Panels MXD-1000 Specifications (Cont.) AUDIO • Microphone: -42 dB ±3 dB sensitivity FET microphone • Speakers: 4 ohm, 2 Watt, 300 Hz cutoff frequency • Supported Audio Codecs: MP2 Layer I and II, MP3 (8 kHz, 11.025 kHz, 12 kHz, 16 kHz, 22.05 kHz, 24 kHz, 32 kHz, 44.1 kHz, 48 kHz) AAC-LC (8 kHz, 96 kHz) G.711 with µLaw (VoIP encode/decode at 8 kHz) Suggested max packet size for G.
MXT/D-1000 - 10.1" X Series Panels Touch Panel Aspect Ratio While the touch panel screen physical dimensions fall between 16:9 and 16:10, any incoming video stream can be scaled to 16:9 if needed. This may lead to some letter boxing around the video in some cases.
MXT/D-1000 - 10.
MXT/D-700 - 7" X Series Panels MXT/D-700 - 7" X Series Panels MXT-700 (Tabletop) NFC Sensor Sleep Button USB Ports (2) FIG. 12 MXT-700 touch panel MXT-700 Specifications MXT-700 Specifications DIMENSIONS (HWD) 5" x 7 5/16" x 4 1/8" (126 mm x 187 mm x 105 mm) WEIGHT 1.8 lbs (0.82 Kg) POWER CONSUMPTION • • • • EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies (not included): Full-On: 8 W Standby: 3.
MXT/D-700 - 7" X Series Panels MXT-700 Specifications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with Fringe Field Switching (FFS) - Wide Viewing Angle Technology • Display Size (WH): Landscape: 7.3" x 4.8" (186 mm x 122 mm), 8.8" (222 mm) diagonal • Viewable Area (WH): Landscape: 6.05" x 3.54" (154 mm x 90 mm), 7.0" (178 mm) diagonal • Resolution (WH): Landscape: 1024x600 • Aspect Ratio (WH): Landscape: 16:9 • Brightness: 400 cd/m2 • Contrast Ratio: 800:1 • Color Depth: 16.
MXT/D-700 - 7" X Series Panels MXT-700 Specifications (Cont.) FRONT PANEL COMPONENTS • Light Sensor: Photosensitive light detector for automatic adjustment of the panel brightness • Proximity Detector: Max range = ~3', typ range = ~1', FOV = ~10 degrees • Sleep Button: Sleep button to activate sleep mode and powering off. Also provides access to setup pages (can be disabled) CONNECTIONS • Ethernet: 10/100 Auto MDI-X port, RJ-45 connector through cable extension • USB: (2) USB host 2.
MXT/D-700 - 7" X Series Panels MXD-700 (Wall-Mount - Landscape/Portrait) The MXD-700 is available in Portrait and Landscape layouts: . Portrait MXD-700-P FG5968-08 Landscape MXD-700-L FG5968-14 NFC Sensor Sleep Button Sleep Button NFC Sensor MXD-700-P MXD-700-L FIG.
MXT/D-700 - 7" X Series Panels MXD-700 Specifications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with Fringe Field Switching (FFS) - Wide Viewing Angle Technology • Display Size (WH) Landscape: 7.3" x 4.8" (186 mm x 122 mm), 8.8" (222 mm) diagonal Portrait: 4.8" x 7.3" (122 mm x 186 mm), 8.8" (222 mm) diagonal • Viewable Area (WH) Landscape: 6.05" x 3.54" (154 mm x 90 mm), 7.0" (178 mm) diagonal Portrait: 3.54" x 6.05" (90 mm x 154 mm), 7.
MXT/D-700 - 7" X Series Panels MXD-700 Specifications (Cont.
MXD-430 - 4.3” X Series Panels MXD-430 - 4.3” X Series Panels MXD-430 4.3" Modero X Series Wall/Flush Mount Touch Panel Left LED Right LED Sleep Button USB Port RJ45 Port NFC Sensor front rear FIG. 14 MXD-430 MXD-430 Specifications MXD-430 Specifications DIMENSIONS (HWD) Portrait: 4 7/8" x 3 1/4" x 2 3/8" (120 mm x 82 mm x 61 mm) WEIGHT 0.75 lbs (.
MXD-430 - 4.3” X Series Panels MXD-430 Specifications (Cont.) TOUCH SCREEN DISPLAY • • • • • • • • • • Display Type: TFT Active Matrix Color LCD with In-plane Switching Technology (IPS) Display Size (WH): Portrait: 3.3" x 4.8" (82 mm x 120 mm), 4.9" (119 mm) diagonal Viewable Area (WH): Portrait: 2.2" x 3.7" (56 mm x 94 mm), 4.3" (109 mm) diagonal Resolution: Portrait: 480x800 Aspect Ratio: Portrait: 9:16 Brightness: 500 cd/m2 Contrast Ratio: 1000:1 Color Depth: 16.
MXD-430 - 4.3” X Series Panels MXD-430 Specifications (Cont.) FRONT PANEL COMPONENTS • Light Sensor: Photosensitive light detector for automatic adjustment of the panel brightness • Proximity Detector: Max range = ~3', typ range = ~1', FOV = ~10 degrees • Sleep Button: Sleep button to activate sleep mode and powering off.
MXD-430 - 4.
Installing Tabletop (MXT) Panels Installing Tabletop (MXT) Panels MXT-2000XL-PAN / MXT-1900L-PAN Detailed specifications drawings for the MXT-2000XL-PAN and MXT-1900L-PAN are available to download from www.amx.com. Connector Locations - MXT-2000XL-PAN / MXT-1900L-PAN Two Type A USB ports are located on the rear right corner of the panel (FIG. 15). USB peripherals (i.e. mouse, keyboard) may be connected to either of the two USB ports on the rear of the device. Note that FIG.
Installing Tabletop (MXT) Panels MXT-1000 / MXT-700 Detailed specifications drawings for the MXT-1000 and MXT-700 are available to download from www.amx.com. Connector Locations - MXT-1000/MXT-700 Two Type A USB ports are located on the rear right corner of the panel (FIG. 18). USB peripherals (i.e. mouse, keyboard) may be connected to either of the two USB ports on the rear of the device.
Installing Tabletop (MXT) Panels Do not tighten the screws excessively; doing so may strip the threads and damage the connector. 3. Verify the connection of the 2-pin 3.5 mm captive wire to the external 12 VDC-compliant power supply and apply power. Power via PoE Power for the MXT-1000 and MXT-700 is supplied via PoE (Power Over Ethernet ), utilizing an AMX-certified, capacitive touch-compliant PoE injector such as the PS-POE-AT High Power PoE Injector (FG423-81) or other approved AMX PoE power source.
Installing Tabletop (MXT) Panels 44 Modero X® Series G4 Touch Panels Instruction Manual
Installing Wall-Mount (MXD) Panels Installing Wall-Mount (MXD) Panels A Note About Wall and Rack Installation AMX DEVICE Some products are installed in areas of differing temperature and cooling methodologies. These include products installed in walls, racks, cabinets, etc. Those areas may have different temperatures and/or cooling approaches that must be taken into consideration to maintain the product within the specified operating temperature. FIG.
Installing Wall-Mount (MXD) Panels Installation Recommendations During any installation, a lack of ventilation may produce conditions that may adversely affect the device’s operation. In these circumstances, special care must be made to make sure that temperatures within enclosed areas do not exceed the device’s maximum rated temperature.
Installing Wall-Mount (MXD) Panels Installing the MXD-2000XL-PAN / MXD-1900L-PAN Into a Wall The Backbox has four locking tabs (two on top and two on bottom) to lock the Backbox to the wall (FIG. 24). Note that FIG. 24 shows the MXD-1900L-PAN, but the locking tabs are in a similar location on the MXT-2000XL-PAN. Backbox knockouts (X8) Locking tabs (X4) Backbox FIG. 24 MXD-1900L-PAN (Landscape) These locking tabs are only extended AFTER the Backbox is inserted into the wall.
Installing Wall-Mount (MXD) Panels MXD-2000XL-PAN Dimensions FIG. 25 provides dimensions for the MXD-2000XL-PAN: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG.
Installing Wall-Mount (MXD) Panels MXD-1900L-PAN Dimensions FIG. 26 provides dimensions for the MXD-1900L-PAN: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 26 MXD-1900L-PAN - Dimensions In order to ensure a stable installation, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches (2.22cm).
Installing Wall-Mount (MXD) Panels Installing the Backbox MXD-2000XL-PAN Installation Dimensions FIG. 27 and FIG. 28 provide installation dimensions for the MXD-2000XL-PAN: FIG. 27 MXD-2000XL-PAN-L Installation Dimensions (front view) Notes: - Dimensions in parenthesis are in millimeters. - These drawings show a Landscape panel. The dimensions are the same for Portrait panels, except for the vertical orientation.
Installing Wall-Mount (MXD) Panels MXD-1900L-PAN Installation Dimensions FIG. 29 and FIG. 30 provide installation dimensions for the MXD-1900L-PAN: FIG. 29 MXD-1900L-PAN-L Installation Dimensions (front view) Notes: - Dimensions in parenthesis are in millimeters. - These drawings show a Landscape panel. The dimensions are the same for Portrait panels, except for the vertical orientation.
Installing Wall-Mount (MXD) Panels Making sure that the actual cutout opening is slightly smaller than the provided dimensions is highly recommended. This action provides the installer with a margin for error if the opening needs to be expanded. Too little wall material removed is always better than too much. 3. Thread the incoming power and Ethernet wiring from their terminal locations through the surface opening (FIG. 31). Note that FIG.
Installing Wall-Mount (MXD) Panels Not all of the tabs must be extended to lock the Backbox in place, but extending a minimum of the top and bottom tabs is highly recommended. Apply enough pressure to the screw head to keep the box flush with the wall: this ensures that the locking tabs will tighten up against the inside of the wall. The Backbox is clear to allow visual confirmation that the tabs have been extended and are gripping the wall, as well as in assisting with removal if necessary.
Installing Wall-Mount (MXD) Panels Side cover 4X Mounting post openings Side cover 4X Mounting posts 6X 4-40 X 1/4" LONG FLAT HEAD TORQUE TO 5±.2 IN LBS Note: Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 33 MXD-1900L-PAN installation (Landscape) When installing the panel, do NOT press on or near the center of the panel. Too much stress at the center may damage the touch screen surface.
Installing Wall-Mount (MXD) Panels Wiring a 12VDC Power Connection To use the 2-pin 3.5 mm captive wire connector with a 12 VDC-compliant power supply, the incoming PWR and GND wires from the external source must be connected to their corresponding locations on the connector (FIG. 34). The connector uses locking screws to insure a connection to the device, so make sure to insert and tighten the screws before applying power. PWR + Power Supply GND To the Touch Panel FIG.
Installing Wall-Mount (MXD) Panels 6. When the first side is free, repeat the process with the other. 7. With the edge of the touch panel free, carefully lift up and out (Landscape) or to the left and out (Portrait) to remove the touch panel from the Backbox. Be careful not to pull on the cables or connectors. 8. To reattach the panel to its Backbox, repeat the installation procedure. For further information, refer to the video available at www.amx.com (go to Newsroom > Videos > Touch Panels).
Installing Wall-Mount (MXD) Panels Installing the MXD-1000 / MXD-700 Into a Wall The Backbox has locking tabs to lock the Backbox to the wall - there are four on the MXD-1000 and two on the MXD-700 (FIG. 37). Locking tabs (X4) Backbox knockouts (X4) Backbox knockouts (X4) Locking tabs (X2) Backbox Backbox MXD-700 MXD-1000 FIG. 37 MXD-1000 and MXD-700 (Landscape) These locking tabs are only extended AFTER the Backbox is inserted into the wall. (FIG. 24 and FIG. 25).
Installing Wall-Mount (MXD) Panels MXD-1000 Dimensions FIG. 38 provides dimensions for the MXD-1000: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG.
Installing Wall-Mount (MXD) Panels MXD-700 Dimensions FIG. 38 provides dimensions for the MXD-700: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 39 MXD-700 - Dimensions In order to ensure a stable installation, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches (2.22cm). The mounting surface should also be smooth and flat.
Installing Wall-Mount (MXD) Panels Installing the Backbox MXD-1000 Installation Dimensions FIG. 40 and FIG. 41 provide installation dimensions for the MXD-1000: FIG. 40 MXD-1000 Installation Dimensions (front view) Notes: - Dimensions in parenthesis are in millimeters. - These drawings show a Landscape panel. The dimensions are the same for Portrait panels, except for the vertical orientation.
Installing Wall-Mount (MXD) Panels MXD-700 Installation Dimensions FIG. 42 and FIG. 43 provide installation dimensions for the MXD-700: FIG. 42 MXD-700-L Installation Dimensions (front view) Notes: - Dimensions in parenthesis are in millimeters. - These drawings show a Landscape panel. The dimensions are the same for Portrait panels, except for the vertical orientation. Additional detailed installation and product drawings (for both Landscape and Portrait versions are available to view/download at www.
Installing Wall-Mount (MXD) Panels 1. Prepare the area by removing any screws or nails from the drywall before beginning the cutout process. 2. After ensuring proper placement, cut out the mounting surface for the Backbox, using the included Installation Template as a guide. Making sure the actual cutout opening is slightly smaller than the provided dimensions is highly recommended. This provides a margin for error if the opening needs to be expanded.
Installing Wall-Mount (MXD) Panels FIG. 45 shows the MXD-700 Backbox installation: 2X Installation Clamp for Wall Thickness .37 [12.03] to .98 [.25.0] 4X Knock-Outs Remove for Cable Routing as Needed #4 Screws FIG. 45 MXD-700 Backbox Installation (Landscape) 4. Remove any knockouts as needed on either long dimension of the Backbox to facilitate incoming wiring and pull the wiring through the resultant holes. 5. Push the Backbox into the mounting surface.
Installing Wall-Mount (MXD) Panels 8. Test the incoming wiring by attaching the panel connections to their terminal locations and applying power. Verify that the panel is receiving power and functioning properly to prevent repetition of the installation. Do not disconnect the connectors from the touch panel. The unit must be installed with the attached connectors before being inserted into the mounting surface. 9. Latch the panel onto the hooks on the Backbox.
Installing Wall-Mount (MXD) Panels Power via PoE Power for the MXD-1000 and MXD-700 is supplied via PoE (Power Over Ethernet ), utilizing an AMX-certified, capacitive touch-compliant PoE injector such as the PS-POE-AT High Power PoE Injector (FG423-81) or other approved AMX PoE power source. The incoming Ethernet cable should be connected to the RJ45 port on the cable attached to the device.
Installing Wall-Mount (MXD) Panels Uninstalling the MXD-1000 The MXD-1000 is held in place via latch hooks and clips in the Backbox. In certain circumstances, such as firmware updates or other maintenance that requires accessing the device’s USB or Micro-USB ports, the device may need to be removed from the Backbox. The clips that lock down the MXD-1000’s bottom edge (Landscape) or right edge (Portrait) may be unlatched in order to remove the device from the mounting surface.
Installing Wall-Mount (MXD) Panels 6. To reattach the panel to its Backbox, repeat the installation procedure. For further information, refer to the video available at www.amx.com (go to Newsroom > Videos > Touch Panels). Uninstalling the MXD-700 The MXD-700 is held in place to the Backbox via latch hooks and clips on the Backbox. In certain circumstances, such as firmware updates or other maintenance that requires accessing the device’s USB port, the device may need to be removed from the Backbox.
Installing Wall-Mount (MXD) Panels To facilitate the disconnection, grasp the bottom of the panel (Landscape) or right side (Portrait) and pull gently outward until the side of the panel is free of the snap. Use your other hand to hold stable the front of the touch panel. Always pull on the frame of the touch panel. NEVER pull on the glass edge. 4. When the first side is free, repeat the process with the other. 5.
Installing Wall-Mount (MXD) Panels Installing the MXD-430 Into a Wall The backbox has two locking tabs (one on each side) to help lock the backbox to the wall (see FIG. 52). These locking tabs are only extended AFTER the backbox is inserted into the wall. When installing the backbox, make sure that the assembly is in the correct position and in the correct place.
Installing Wall-Mount (MXD) Panels Installing the Backbox FIG. 54 provides installation dimensions for the MXD-430: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 54 MXD-430 - Installation Dimensions (front view) Use the MXD-430 Installation Template (68-5968-05) to ensure proper placement. Using the included template to select the final placement of the Backbox is highly recommended.
Installing Wall-Mount (MXD) Panels FIG. 55 provides an illustration of the MXD-430 mounting into a solid surface: FIG. 55 MXD-430 Backbox Installation - Solid Surface FIG. 56 provides an illustration of the MXD-430 mounting into a drywall surface: FIG.
Installing Wall-Mount (MXD) Panels Leave enough slack in the wiring to accommodate any re-positioning of the panel. 4. Remove the knockout on the bottom of the Backbox (FIG. 54) and thread the incoming wiring through the knockout hole. 5. Push the Backbox into the mounting surface. Insure that the locking tabs lie flush against the Backbox and that the Backbox goes freely into the opening. 6. Extend the locking tabs on the sides of the Backbox by tightening the screws inside the box until snug.
Installing Wall-Mount (MXD) Panels Snap Backbox Mounting Surface Latch Hooks FIG. 58 Installing the MXD-430 If you see a gap between the panel and the Backbox or feel any binding while locking down the panel, stop immediately and verify that no cables or other items are in the way. Do not force the panel into position, as this can cause damage to the touch screen or the panel electronics. 10.
Installing Wall-Mount (MXD) Panels Uninstalling the MXD-430 The MXD-430 is held in place to the Backbox via latch hooks and a clip on the Backbox (FIG. 46), securing it to the mounting surface. In certain circumstances, such as firmware updates or other maintenance that requires accessing the device’s USB port, the device may need to be removed from the Backbox. The clip that locks down the MXD-430’s top edge may be unlatched in order to remove the device from the mounting surface.
Upgrading Firmware Upgrading Firmware Overview Programming X Series G4 touch panels require the use of NetLinx Studio and TPDesign4, both available from www.amx.com. Downloading Firmware Updates From www.amx.com Before attempting to upgrade the firmware, you must have the appropriate Kit file for your touch panel: All X Series touch panels share the same firmware. 1. Open the product page for the panel, at www.amx.com (Trade Site). 2.
Upgrading Firmware Directory Names for Firmware Files - by Touch Panel Type Directory Name Panel Type(s) "MXD-2000XL-PAN" MXD-2000XL-PAN-P (FG5968-05) MXD-2000XL-PAN-P-NC (FG5968-33) MXD-2000XL-PAN-L (FG5968-11) MXD-2000XL-PAN-L-NC (FG5968-34) "MXT-2000XL-PAN" MXT-2000XL-PAN (FG5968-01) MXT-2000XL-PAN-NC (FG5968-32) "MXD-1900L-PAN" MXD-1900L-PAN-P (FG5968-06) MXD-1900L-PAN-P-NC (FG5968-22) MXD-1900L-PAN-L (FG5968-12) MXD-1900L-PAN-L-NC (FG5968-23) "MXT-1900L-PAN" MXT-1900L-PAN (FG5968-02)
Upgrading Firmware 6. Once the panel reboots, it will perform the firmware upgrade. After the upgrade, the device contains the newly loaded version of firmware. Upgrading from Previous Firmware X Series panels provide the option to revert the device to the previous firmware run before an upgrade. To upgrade the device from previously loaded firmware: 1. From the Settings page, select the Configuration page. 2. From the Configuration page, select Admin. 3.
Upgrading Firmware X Series panels use Kit files for firmware upgrades. A Kit file (*.kit) is a package of several files, all of which are required to upgrade the firmware, and are available online via www.amx.com (refer to the device page for firmware updates). Transferring the KIT File via NetLinx Studio 1. In Netlinx Studio, right-click in the Online Tree tab of the Workspace window and select Refresh System Online Tree to refresh the device listing.
Troubleshooting Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero X touch panel. Panel Doesn’t Respond To Touches Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen. If the screen is off: The device may be in Display Sleep Mode. Press and hold the Sleep button to wake up the panel.
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