Owner`s manual

Honeywell Water Product Solutions
84 customer.honeywell.com 63-8702
AUTOMATION AND CONTROL PRODUCTS
WARRANTY POLICY
Honeywell Water Controls warrants the products in this catalog to be free from defects due to workmanship or materials, under normal use and
service, for twelve (12) months from date of installation.
If a product is defective due to workmanship or materials, is removed within the applicable warranty period, and is returned to Honeywell in
accordance with the procedure described below, Honeywell will, at its option, either repair, replace or credit the customer for the purchase price
of the product, in accordance with the procedure described below. This warranty extends only to persons or organizations who purchase products
in this catalog for resale.
The express warranty above constitutes the entire warranty of Honeywell with respect to the products in this catalog and IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE. IN NO EVENT SHALL HONEYWELL Water Controls BE RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES
OF ANY NATURE WHATSOEVER.
INSTRUCTIONS—INSTALLING OR
SERVICING CONTRACTOR OR
DEALER
When replacing a Honeywell product under
warranty, including those products furnished
on original heating and/or cooling equipment,
you should rely on your local Honeywell
Wholesaler or Distributor for prompt and
efficient product replacement service.
A Honeywell Returned Goods Identification
Tag (form 87-0030) or an electronic data
notification system must be completed and
approved by the servicing dealer/contractor
prior to submitting the product to the
Honeywell Wholesaler or Distributor. (Tags
may be obtained from the Wholesaler or
Distributor in advance.) No warranty claim for
product replacement or credit will be honored
by the Wholesaler/Distributor without a
completed warranty tag attached or electronic
notification.
INSTRUCTIONS—WHOLESALER OR
DISTRIBUTOR
List Water Controls products on a separate
Return Goods Order form, marked “Water
Controls.” This will assure you the best
possible services.
The following will apply to the return of any
product to Honeywell Water Controls under
this warranty:
Any products which are:
(i) identified with Honeywell’s Returned
Goods Identification Tag (form
87-0030) (tags are available free of
charge via a P.O. to your Customer
Service Representative), or electronic
notification system;
(ii) are listed individually with Returned
Goods ID Tag numbers and date
codes listed on Honeywell’s Returned
Goods Order (form 71-96024) or a
similar form;
(iii) packed separately from other returns
and protected from shipping damage;
(iv) have certification by the installer or
servicing dealer that the product was
removed, due to failure, within the
applicable warranty period;
(v) are received transportation pre-paid
at:
Honeywell Water Controls Return
Goods
Dock 4 MN10-3860
1885 Douglas Drive
Golden Valley, MN 55422
(vi) and are found by Honeywell’s
inspection to be defective in
workmanship or materials under
normal use and service
will be handled in accordance with one of the
two following procedures, as specified by the
customer making the return:
1. CREDIT PROCEDURE. Honeywell will
issue credit, at Honeywell’s lowest
wholesaler net price in effect at the time
of the return (as set forth on
Honeywell’s then current price sheet) or
at the actual invoice amount if a copy of
that invoice is attached to the packing
list. (TRADELINE Replacement
Exchange Products will be at
Honeywell’s lowest replacement
exchange net price in effect at the time
of such return, as shown on
Honeywell’s then current price sheet.)
Honeywell reserves the right to disallow
this credit option in cases of warranty
abuse.
2. REPAIR OR REPLACEMENT
PROCEDURE. Honeywell will, at its
option, either repair or replace the
product free of charge and return it or
its replacement lowest cost
transportation prepaid. The
replacement will be a functionally
equivalent new TRADELINE product.
Premium transportation will be used at
customer’s request and expense.
The warranty will not be honored if:
(i) product is damaged or missing parts
or accessory items including batteries.
(ii) product exhibits evidence of field mis-
applications.
Final disposition of any warranty claim will be
determined solely by Honeywell. If inspection
by Honeywell does not disclose any defect
covered by the warranty, the product will be
returned or scrapped as instructed by the
customer and Honeywell’s regular service
charges will apply. Products returned to the
customer may be sent shipping charges
collect.
If you have any questions relative to product
returns to Customer Service:
Honeywell Water Controls
65 Access Road
Warwick, RI 02886
[phone] option #5
SPECIAL MESSAGE TO INDUSTRIAL
USERS AND BUILDING OWNERS
Thank you for using Honeywell Water Controls
products.
As a user, when you purchase a Honeywell
product from this catalog you should expect
performance from the product and, if it fails,
replacement of the product by the installing
dealer.
Typically, you will have purchased a
Honeywell product under the following
circumstances:
1. To modernize or refurbish your existing
commercial and/or process control
system.
2. You have purchased new commercial
and/or process heating, cooling, air
cleaning or humidification equipment
that is furnished with Honeywell
controls or components (refer to your
owner’s manual furnished with the
equipment).
3. A control has failed on your existing
commercial and/or process heating
and/or cooling equipment and is
replaced by a Honeywell TRADELINE
product.
With few exceptions, you utilize the services of
a competent plumbing, heating and/or cooling
dealer/contractor for new or replacement work
performed.
Although our warranty does not extend to you,
Honeywell does extend a warranty to your
supplier.
Your supplier can rely on its local Honeywell
Wholesaler/Distributor or Honeywell for
prompt replacement.
If you have any questions, need additional
information or would like to comment on
Honeywell’s products or services, please write
or phone:
Honeywell Water Controls
Customer Service
65 Access Road
Warwick, RI 02886
[phone]
87-0276
Rev. 11-03