Wireless Touch Panel with Intercom Reference Guide
Table Of Contents
- MVP-8400iModero® ViewPoint® Wireless Touch Panel with Intercom
- MVP-8400i Modero Viewpoint Wireless Touch Panel With Intercom
- MVP-BP Power Pack
- NXA-CFSP Compact Flash
- Wireless Interface Cards
- Configuring Communications
- Modero Setup and System Settings
- Wireless Settings Page - Wireless Access Overview
- Configuring a Wireless Network Access
- Step 1: Configure the Panel’s Wireless IP Settings
- Step 2: Configure the Card’s Wireless Security Settings
- Step 3: Choose a Master Connection Mode
- Using G4 Web Control to Interact with a G4 Panel
- Using your NetLinx Master to control the G4 panel
- Upgrading MVP Firmware
- Setup Pages
- Navigation Buttons
- Setup Pages
- Information
- Protected Setup Pages
- Protected Setup Navigation Buttons
- G4 Web Control Page
- Calibration Page
- Wireless Settings Page
- Wireless Security Page
- Open (Clear Text) Settings
- Static WEP Settings
- WPA-PSK Settings
- EAP-LEAP Settings
- EAP-FAST Settings
- EAP-PEAP Settings
- EAP-TTLS Settings
- EAP-TLS Settings
- Client certificate configuration
- System Settings Page
- Other Settings
- Tools
- Programming
- Panel Calibration
- Appendix A: Text Formatting
- Appendix B - Wireless Technology
- Appendix C: Troubleshooting
- Checking AMX USBLAN device connections via Windows Device Manager
- Checking AMX USBLAN device connections via NetLinx Studio
- USB Driver
- Panel Not in Listed As a Connected Device
- Connection Status
- Panel Doesn’t Respond To Touches
- Batteries Will Not Hold Or Take A Charge
- Modero Panel Isn’t Appearing In The Online Tree Tab
- MVP Can’t Obtain a DHCP Address
- My WEP Doesn’t Seem To Be Working
- NetLinx Studio Only Detects One Of My Connected Masters
- Can’t Connect To a NetLinx Master
- Only One Modero Panel In My System Shows Up
- Panel Behaves Strangely After Downloading A Panel File Or Firmware
- Panel Fails to Charge in MVP-WDS

Appendix C: Troubleshooting
181
MVP-8400i Modero Viewpoint Wireless Touch Panels
USB Driver
Symptom: My USB driver has a yellow exclamation point and doesn’t appear to be working.
The USB driver was incorrectly installed and should be re-installed:
1. Power up the panel without connecting the USB cable.
2. Plug in the USB cable into the G4 panel. You should see a USB icon show up in the System Tray.
3. Double click on the icon to bring up the list of USB devices. The "AMX USB LAN LINK" device
should appear in the list.
4. If the "Install Driver" dialog doesn't appear automatically, select the Properties button and then the
Update Driver button.
5. When the Install Driver dialog does appear, click Next to accept all the default prompts.
The OS will notify you that the driver you are installing/updating does not have a digital
signature. This is acceptable, agree to continue the installation.
After installation is complete, the exclamation point will disappear. If this does not solve your problem:
1. Try re-installing the latest version of either NetLinx Studio 2 or TPDesign4. The necessary driver is
downloaded to the PC as part of the software installation procedure.
2. Repeat the above procedures.
Panel Not in Listed As a Connected Device
Symptom: My panel is not showing up in the Virtual Master’s System list of connected devices.
If a Virtual Master was already connected to the target panel, the G4 panel retains the information of the
previous Virtual Master System number.
1. Power up the panel without connecting the USB cable.
2. Configure NetLinx Studio for a Virtual Master connection.
Note the System Number used in the Edit Settings window.
3. Stop communication on the Virtual Master (Settings > Stop Communications).
4. Click Yes to stop communication.
5. Select the System Number (from the Online Tree tab) and use a right mouse click to select Refresh
System. This re-establishes communication with the Virtual Master.
FIG. 84 Using USB for Virtual Master communication (NetLinx Studio)










