Wireless Touch Panel with Intercom Reference Guide
Table Of Contents
- MVP-8400iModero® ViewPoint® Wireless Touch Panel with Intercom
- MVP-8400i Modero Viewpoint Wireless Touch Panel With Intercom
- MVP-BP Power Pack
- NXA-CFSP Compact Flash
- Wireless Interface Cards
- Configuring Communications
- Modero Setup and System Settings
- Wireless Settings Page - Wireless Access Overview
- Configuring a Wireless Network Access
- Step 1: Configure the Panel’s Wireless IP Settings
- Step 2: Configure the Card’s Wireless Security Settings
- Step 3: Choose a Master Connection Mode
- Using G4 Web Control to Interact with a G4 Panel
- Using your NetLinx Master to control the G4 panel
- Upgrading MVP Firmware
- Setup Pages
- Navigation Buttons
- Setup Pages
- Information
- Protected Setup Pages
- Protected Setup Navigation Buttons
- G4 Web Control Page
- Calibration Page
- Wireless Settings Page
- Wireless Security Page
- Open (Clear Text) Settings
- Static WEP Settings
- WPA-PSK Settings
- EAP-LEAP Settings
- EAP-FAST Settings
- EAP-PEAP Settings
- EAP-TTLS Settings
- EAP-TLS Settings
- Client certificate configuration
- System Settings Page
- Other Settings
- Tools
- Programming
- Panel Calibration
- Appendix A: Text Formatting
- Appendix B - Wireless Technology
- Appendix C: Troubleshooting
- Checking AMX USBLAN device connections via Windows Device Manager
- Checking AMX USBLAN device connections via NetLinx Studio
- USB Driver
- Panel Not in Listed As a Connected Device
- Connection Status
- Panel Doesn’t Respond To Touches
- Batteries Will Not Hold Or Take A Charge
- Modero Panel Isn’t Appearing In The Online Tree Tab
- MVP Can’t Obtain a DHCP Address
- My WEP Doesn’t Seem To Be Working
- NetLinx Studio Only Detects One Of My Connected Masters
- Can’t Connect To a NetLinx Master
- Only One Modero Panel In My System Shows Up
- Panel Behaves Strangely After Downloading A Panel File Or Firmware
- Panel Fails to Charge in MVP-WDS
Appendix C: Troubleshooting
179
MVP-8400i Modero Viewpoint Wireless Touch Panels
Appendix C: Troubleshooting
This section describes the solutions to possible hardware/firmware issues that could arise during the
common operation of a Modero touch panel.
Checking AMX USBLAN device connections via Windows Device Manager
AMX USBLAN driver information can be confirmed in two different ways:
Via the Control panel (steps 1 and 2) or
Via the Unplug or Eject Hardware icon from the Taskbar.
1. Navigate to Start > Settings > Control Panel > and double-click the System icon to launch the
System Properties dialog.
2. Select the Hardware tab and click on the Device Manager button to launch the Device Manager
dialog.
Within the Device Manager dialog, the AMX USBLAN device appears under Network
Adapters (
FIG. 82) and has a unique name such as AMX USB LAN LINK #2. The number
changes depending on which recognized panel is currently connected.
3. Confirm that a new USB detection icon (FIG. 83) appears in the lower-right taskbar on the PC
display window.
4. Double-click on the icon to open the Unplug or Eject Hardware window and confirm the AMX
USB LAN LINK has been installed and is operating properly.
5. Click the Properties button to view further information about the installed USB driver.
FIG. 82 Device Manager dialog showing USB device
USB connected touch
panel (showing the
recognized panel)