Specifications

Appendix A: Graceful Startup/Shutdown Procedure
99
Vision
2
Operation/Reference Guide
Troubleshooting
In the case that this procedure is followed, but does not return the system to functionality, there are several
steps which may be performed to verify which portion(s) of the system is not operating properly. For purposes
of this document, these steps are bulleted, with more detailed information referenced.
No TV signal on screen
Verify that the display is connected to power and to the STB-04.
Verify that the display is powered on.
Verify that the STB-04 is connected to power, network, and to the video display.
Verify that the STB-04 is powered on, and has network connectivity by checking the red LED on
the front of the STB-04, and the network connectivity and activity lights on the rear of the unit.
Verify that the correct video display input is selected (check video connection from STB-04).
Verify that the STB-04 has a proper IP address and that the default browser page is configured.
No TV signal from Transmitter
Verify that network switch is operational, and that connectivity/activity lights are illuminated and
flashing.
Verify that CATV connection/service is functioning, and that transmitters have power, coaxial (RF),
and network connections.
Verify that transmitters are powered on, or that power source (strip/UPS, etc) is working.
Verify that transmitters have active network connections with network activity lights on the NIC
illuminated and flashing.
Verify that the transmitter is configured and has a saved channel list (refer to the AMX TDS
Television Distribution System Operation/Reference Guide for details on transmitter configuration).
Beyond these simple checks, the configuration of the V2 TDS gateway and the DTV-MA01 may need to be
verified. For additional details, consult the Operation Reference guides for these products, available at
www.amx.com, or contact AMX Technical Support