User guide


Appendix B. Reinstallation policy

EffectiveJanuary1,2012,dependingonthestatusoftheAdvancedSupportContractyoumayormaynot
havewithus,theservicecoverageisdifferent:
1. Ifyoudohaveacurrent,paidAdvancedSupportContractwithLifeTechnologies,thenyouare
entitledtoanunlimitednumberoflicensesupportincidentsforyourVectorNTI
®
ExpressDesigner
softwarelicense.However,ifyoudonothaveacurrent,paidAdvancedSupportContractwithLife
Technologies,thenyouareonlyentitledtoonecourtesy(nocharge)licensesupportincidentforyour
VectorNTI
®
ExpressDesignersoftwarelicense.
2. ForVectorNTI
®
ExpressDesignerversion1.0,ifyoudonothaveacurrent,paidAdvancedSupport
Contract,LifeTechnologiesgrantsaone‐timeonlylicensesupportincidentforthenumberof
computersregisteredperyouroriginalpurchaseorder.Forexample,ifyoupurchasedlicense(s)for
10computers,youwillbeentitledtoaone‐timecourtesy(nocharge)reinstallationforupto10
computers.Afterthat,nomorecourtesy(nocharge)reinstallationswillbegranted.
3. Asweintroducenewmajorversionreleases,onlythemostcurrentandonepriorversionwillbe
eligibleforlicensesupport,regardlessofthetypeoflicensing(i.e.,Static,Dynamic,Network).Thisis
astandardindustrypractice.
TorequestReinstallationService,pleasevisitourwebsiteandsubmitoutaReinstallationRequestForm,
availableonthewebat:
https://www.invitrogen.com/site/us/en/home/Products‐and‐Services/Applications/Cloning/vector‐nti‐
software/vector‐nti‐advance‐software/Support/Re‐Install‐Request‐Form.html
AvalidlicensenumberandhardwareIDisrequired.
Vector NTI
®
Express Designer Installation and Licensing Guide 15