Installation guide

Kaleidescape Part No. 101-0105-00 Rev 3 Page 97
Kaleidescape Installation Guide System Configuration
Figure 4-23 Installer DIAGNOSTICS Page
2. Check Kaleidescape Services DNS Name Resolution to verify that the
server can resolve the IP address for each Kaleidescape service listed. If
not, change the network settings for the DNS server address.
Note: If a time appears in the Last Success column, this is the time the server
successfully identified the IP address of the service.
3. Check the Kaleidescape Services Summary for information about when
the server last attempted and succeeded to use each service.
4. Check the Duplicate IP Address Detection Summary to discover if any
duplicate IP addresses are associated with Kaleidescape components.
This condition must be corrected to prevent serious networking
problems.
5. To resolve duplicate IP addresses, see Troubleshooting Problems with
the Network on page 110.
Log Upload
Sends information from the server to Kaleidescape for
alerts, system dashboards, and improving Movie Guide
information.
Movie Guide
Provides updated movie information, such as synopses,
bookmarks, and cover art.
Music Guide
Provides updated music information such as album title,
artist, genre, year of release, and cover art.
Software Download
Provides software updates.
Time Synchronization
Provides the current time.
Version Query
Indicates when a software update is needed.