Installation guide

Kaleidescape Part No. 101-0105-00 Rev 3 Page 80
Kaleidescape Installation Guide System Configuration
Troubleshooting Audio Problems with M-Class Players
Problem Action
No audio over analog,
optical, coaxial, or HDMI
connection
1. Play a CD, which always produces the stereo audio
output. If there is no output, check for a problem with
cabling, audio receiver or processor, or television.
2. If the CD plays, but movie audio does not, verify that
the
PLAYER DECODE setting is selected in the audio
settings. With this setting all audio outputs are
active. DVD and Blu-ray Disc audio share the same
setting.
No audio over HDMI
The
BITSTREAM PASS-THROUGH setting
(a) sends lossless audio formats, which may not be
accepted by the attached equipment, and
(b) does not play picture-in-picture audio.
When
PLAYER DECODE is selected, there is 5.1-channel
PCM audio over HDMI for both DVD and Blu-ray movies. If
the attached device does not support 5.1-channel PCM,
at least stereo PCM can be heard.