Installation guide

Kaleidescape Part No. 101-0105-00 Rev 3 Page 108
Kaleidescape Installation Guide Troubleshooting
Troubleshooting Power
Troubleshooting Amber Lights
Problem Probable Cause Solution
The front panel does
not glow when power
is applied.
1. Power source is not
turned on or there is a
loose power
connection.
Check that the power source is turned on and
power cables are secure. Verify the socket is live
by using a socket tester.
2. The component is in
standby mode.
Use the ON button on a remote control to exit
standby mode and turn on the player.
If a remote is not available, press the
POWER
button on an M500 Player, Music Player, Mini
System, 1U Server or 3U Server.
3. No contact between
front panel and
chassis.
Clean contacts and reseat the front panel. Press
the
POWER button to verify that the front panel
is not defective or that contacts have failed.
Problem Probable Cause Solution
Front panel glows
amber, and the
network link and
activity status lights
are not on.
Component is not
connected to network.
• Verify that Ethernet cables are properly
terminated. Check that correct connector is
used with the cable type (stranded or solid
conductor).
• Verify that Ethernet cables are connected to
a switch.
• Check that the switch is turned on and
functioning properly.
Disk cartridge blue
status light blinks.
This indicates the hot
spare in a 3U server.
This is normal operation.
The front panel glows
amber, and network
link and activity status
lights are on.
1. Component network
connection is not
full-duplex or at least
100Base-TX.
Check that the component is connected to a full-
duplex 100Base-TX or 1000Base-T switch. Hubs
and half-duplex switches are not supported. If
used, expect degraded performance or no
playback at all.
2. Component cannot
contact a network
DHCP server.
Verify that the network DHCP server is
functioning properly.