Installation guide

Kaleidescape Part No. 101-0105-00 Rev 3 Page 107
Kaleidescape Installation Guide
Chapter 6
Troubleshooting
Preparation
The following tools are recommended:
0 A laptop with an Ethernet port and a serial port
0 A router with at least four ports
0 At least three tested Cat5e or Cat6 patch cables
0 Null modem serial cable
The following equipment is optional, but useful and can save time.
• Kaleidescape Remote
• Blu-ray Disc, DVD and CD
•Portable display
•AC Socket tester
The following information and access can be required to troubleshoot
Kaleidescape Systems.
• Serial number of at least one component in the Kaleidescape
System, preferably the server
• Access to the back of the Kaleidescape equipment
Troubleshooting Guide
The following tables provide information to troubleshoot most common
problems encountered during installation.
Table 1 Troubleshooting Power
Table 2 Troubleshooting Amber Lights
Table 3 Troubleshooting Problems with the Network
Table 4 Troubleshooting Problems with the Browser Interface
Table 5 Troubleshooting Problems with Imports
Table 6 Troubleshooting Problems with Audio & Video
Table 7 Troubleshooting Parental Control
Table 8 Troubleshooting Kaleidescape Conductor