Technical information

WARRANTY & RETURN POLICY

Forest Shuttle

Motors, BCS

and FMS

Devices.

1. The Forest Shuttle Motor and Control Devices are warranted against defects of

components and workmanship for ten (10) years from the date of purchase from the Forest

Group Nederland B.V. factory. The BCS and FMS Devices are warranted against defects of

components and workmanship for five (5) years from the date of purchase from the Forest

Group Nederland B.V. factory. The warranty is applied when only parts of Forest Group B.V.

are used in the system.

2. Should any failure to conform with this warranty appear during the specified period under

normal and proper use, and provided that the motor and devices have been properly stored,

installed and maintained with due regard to any directives, instructions and operating

procedures provided by the manufacturer, Forest Group Nederland B.V. shall, upon

presentation of proof of purchase, correct such nonconformity either by repair or by

replacement of the nonconforming part, Ex Works, at the option of Forest Group Nederland

B.V. Return of motors or devices pursuant to this paragraph shall be at purchaser’s

risk and expense.

3. Forest Group Nederland B.V. warrants motors and devices, repaired or replaced pursuant

to the foregoing warranties, under normal and proper use, storage, installation and

maintenance, against defects in materials for a period of thirty (30) days from date of start-up

of such repaired or replaced motors or devices or the expiration of the original warranty,

whichever is longer.

The foregoing warranties do not cover defects resulting from misuse or failure to follow

instructions. They also do not cover labour on location, service calls, reinstallation or

expenses involved in shipping, packing or returning goods.

In no event shall Forest Group Nederland B.V. be liable for any indirect, incidental,

consequential or other damages in connection with this product. This disclaimer applies both

during and after the period of this warranty.

In no event shall Forest Group Nederland B.V. be responsible for providing working access

to the defect, including disassembly or reassembly of motors, hardware or devices.

Return Policy

Forest Group Nederland B.V. products are customized, and as a rule, they cannot be

returned. Any goods to be returned to the Forest Group Nederland B.V. factory for repair,

credit or otherwise must be clearly marked with the RGA (Return Goods Authorization)

number issued by the Forest Group Nederland B.V. customer service department. No return

goods will be accepted unless clearly marked with an RGA number. Any return shipment to

Forest Group Nederland B.V. must be freight prepaid. All shipments from the Forest Group

Nederland B.V. factory will be made EXW, freight collect, best way, unless arranged

otherwise. Final acceptance of returned goods is subject to factory inspection. Restocking

charges will apply.