Owner`s manual

12
TROUBLESHOOTING
My power cable does not reach the wall
outlet. Can I use any extension cord to
make it reach?
No, Panamax extension cords are the only
extension cords that you can use while keeping
your warranty valid.
The provided coax or telephone jumper
cables are not long enough to reach my
equipment. Can I use other cables?
Yes, any length cable of the same type is fine.
There is an audible buzz/hum coming
from my Max 5510-Pro. What is the
cause of this and how do I make it go
away?
This can be caused by certain appliances; most
commonly lamps with High-Low dimmer switch-
es and some room heaters, which use only half
of the AC sine wave. These appliances distort
the AC wave through a small DC bias placed on
the AC supply. Some custom audio equipment-
especially amplifiers with toroidal power trans-
formers, may react unfavorably to this distortion,
and buzz. The Max 5510-Pro’s isolation trans-
former will remove this waveform distortion and
protect the loads plugged into the transformer-
isolated outlets. If the distortion is bad, you may
actually hear the Max 5510-Pro buzzing slightly
as it works to correct the AC power. The best
way to stop the buzz is to find the source of the
disturbance (most likely a quartz lamp) and plug
it into a different branch circuit. Panamax
Technical Support will be glad to help you if you
have any questions about this.
The 6 Amp, Isolation Transformer circuit
breaker continually trips. What is the
problem?
The four Isolation Transformer outlets share the
720 VA Isolation transformer for their power
source. The connected equipment plugged into
the four outlets are drawing more than 6 Amps
collectively, causing the circuit breaker to trip.
These four outlets are designed specifically for
low-current, digital source components. Check
to see if you have connected a high current
amplifier or subwoofer to the Isolation
Transformer Outlets. If so, unplug the high cur-
rent components and plug them into the High
Current Outlet Bank.
The Isolation Transformer Outlets are not
switching ON or OFF with the MAX 5510-
Pro. How can I fix this?
These outlets may be set as either switched or
always-on outlets. The 2-position, Switched
Outlets Delay switch on the back panel controls
this. Change the setting of this switch from
always-on to a 10 second delay. This will allow
the Isolation Transformer Outlets to become
switched outlets.
The MAX 5510-Pro is ON but the
Voltmeter and Ammeter are not lit up.
What is the problem?
Check the Meter Light Dimmer control to see if
the lighting is turned OFF. The pushbutton
switch cycles between High-Amber, Low-Amber,
High-Blue, Low-Blue and OFF. Call Panamax
Customer Service for help if the switch has no
affect.
I connected the LED Convenience Lamp
and the lamp will not work. What is the
problem?
Check to see if the MAX 5510-Pro is in an
unsafe voltage condition by looking to see if the
unsafe voltage LED is lit. If the LED is lit, then
wait until voltage is back to normal and the light
will turn back on. If the unsafe voltage LED is
OFF and the light is still not on, call Panamax
Customer Service for help.
USA & Canada [phone] • [phone] • Fax [phone]