User manual

Phoenix
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User Manual www.RealmCtrl.com
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within the regular backup schedule of your facility. If you need information
regarding the procedure to backup your Phoenix database manually, please contact
RealmCtrl.
6.4.4. {Database Tools} – this menu item is for database maintenance and should only
be used under the instruction of a RealmCtrl Technical Support Engineer. The
tools available on the Database Tools dialog are typically used only when there
has been an unexpected event, such as a power failure, that has caused corruption
within the Phoenix database. It is imperative that you manually backup your
database before running any of the database tools as data can be permanently lost
if the database is badly corrupted. Any time you encounter errors that may be
attributed to database corruption, you should contact RealmCtrl before attempting
to repair the issue(s).
6.4.5. {Rooms} – selection of this menu item will launch the “Virtual CT5”, which is a
replica of the AMX CT5 handheld remote control. The CT5 is the typical remote
control used by Synergy facilities. See Figure 15: The Virtual CT5 for an example
of the “Direct Control of Rooms” dialog.
Figure 15: The Virtual CT5
6.4.5.1. By selecting any room in the [Room] drop-down, you can control any
destination throughout the entire facility from the Head End.
6.4.5.2. Pressing any button on the CT5 will cause the same behavior to occur as if
you were standing in the room with a CT5 remote control pressing that same
button.