Instruction manual

Appendix A – DGX Configuration Software
159
Instruction Manual – Enova DGX 8/16/32 Digital Media Switchers
General Notes for Working with DGX Configuration Software
DGX Configuration Software only displays inputs and/or outputs that can be modified.
File menu – Select Open File to load a file to the program (the file type available depends on
the selected view). Select Save to File to save a file containing the currently displayed settings
in the currently selected view.
Communication menu – Use to change the communication settings for the DB-9 serial and
Ethernet ports. This menu also includes the option to “Refresh Device Lists,” which affects
all device lists in the program.
Utilities menu – If the program cannot read and write the EDID data from the destination
devices, the system may not support all of DGX the Configuration Software functionality.
From the Utilities menu, select Launch EDID Programmer Classic and follow the directions
in its Help file.
Help menu – Access the Help file for the program, open a link for the Web Update option
(to download updates for the program), and view current version information.
Messages in the bottom pane of the DGX Configuration Software dialog box report status
of operations. Messages can be copied* for technical support purposes.
* Right-click on a message to access a short-cut menu with options to Copy Selected, Copy All, or Clear.
When copying multiple messages: either select consecutive items by holding down the Shift key and
clicking the first and last item or select nonconsecutive items by holding down the Control key and
clicking on each item.
Scaler Mode View
The HDMI Output Board supports SmartScale
®
Technology* to ensure appropriate output resolution
regardless of the type of incoming video. For systems with special requirements, a Bypass option and a
Manual (override) option for setting custom resolutions are also available.
In the Scaler Mode view, the default settings for the Current and Default scaler modes are both “Auto”
(SmartScale) and the default setting for Aspect Ratio is “Maintain Aspect Ratio.”
* SmartScale automatically responds to the display’s declared EDID information and delivers a custom
scaled image based not only on the preferred resolution but also on the additional information associated
with that resolution (e.g., horizontal and vertical pixel count, detailed timing, and color space
chromaticity). SmartScale eliminates the incompatibilities between sources and displays operating at
different resolutions by accepting the highest resolution of every source device ensuring every display
operates at its preferred resolution.
Troubleshooting Tip: If the SmartScale functionality on the boards does not result in a good image,
the reason may be because of the display device’s handling of the image, e.g., cutting the display
short or adding too much space around the display. These types of concerns need to addressed
through the display device’s control menu or by consulting the display device’s customer support
department.
Scaler Modes
Auto Mode
Auto Mode is the factory default setting and provides SmartScale Technology, which configures the
output(s) to automatically scale the video to the best resolution (up to 1920x1200) and the video
parameters for that display without manual setup. If the image is satisfactory, no further action is
required.