Instruction manual

Control Panel Operation
76
Epica DGX 32 Instruction Manual
For the following instructions, open HyperTerminal (or other terminal emulation program) on a PC; see
page 27.
To enable error code reporting:
1.
Enter $ERR=1!
The system responds with a V.
Note: If the power is cycled after this procedure, you will need to enable error code reporting again.
To turn off error code reporting:
1.
Enter $ERR=0!
Error Code Troubleshooting
Error codes can appear either on the control panel LCD or in a terminal emulation program, such as
HyperTerminal.
When you are using a control panel, one of the most common troubleshooting strategies is to resend the
command to see if the error was simply a timeout error.
When you are using BCS commands, one common troubleshooting strategy is to enter the command
again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change
command). In other cases, the command has specified a value that is not valid (e.g., a global preset
number that does not correspond to a defined global preset).
If the error code persists after correcting and resending the command, contact technical support (see
page 40).
Most Common System Error Codes
Error Codes Name Meaning Basic Troubleshooting Strategies
E01000A
Enclosure
timeout error
One or more of the enclosures
in a multiple-enclosure system
did not acknowledge a control
operation command.
• Resend the command.
• Check the Status LED on the rear of each
enclosure. If any are red, contact technical
support.
• Check the power indicators.
• Check the link connections between
enclosures.
EFF8002
Enclosure
timeout error
The operation was not
completed before the timer
expired.
• Resend the command.
• Check the power indicators.
• Check the link connections in
multiple-enclosure systems.
• Check that the command was sent using
the correct virtual matrix.