User Manual

36
The computer is unable to connect to the Internet.
Solution: Account for Internet service provider (ISP) is not properly configured. Ask for
your ISP assistance.
The Wireless LAN is connected, but I can not connect to or to
another computer.
Solution:
 Check the device driver is properly installed.
 Check that the device driver is properly installed. If the driver is not properly
installed, you will find a yellow exclamation mark on the network icon by licking Start
> Control Panel > System > Device Manager > Network Adapters.
If there is a yellow exclamation mark, please reinstall the device driver with the
system software Media.
The signal strength is excellent but cannot connect to the
network.
Solution: Check the TCP/IP properties are configured properly. When you connect to
an AP, click the Wireless Network Connection icon on the taskbar and select the Support
tab.
Contacting Your Dealer
If you still have a problem after reading the preceding section, the next step is to contact
your dealer.
Your dealer can determine if the problem is something that requires the computer to be
taken to the shop. Before you call your deale r, however, please have the following
information available:
Solution:
 How is your computer configured? Your dealer needs to know what peripheral
devices you are using.