User's Manual

35
Contacting Your Dealer
If you still have a problem after reading the preceding
section, the next step is to contact your dealer.
Your dealer can determine if the problem is something
that requires the computer to be taken to the shop.
Before you call your dealer, however, please have the
following information available:
Solution:
 How is your computer configured? Your dealer needs
to know what peripheral devices you are using.
 What messages, if any, are on the screen?
 What software were you running at the time?
 What have you done already to try to solve the
problem? If you have overlooked a step, your dealer
may be able to solve the problem over the phone.
What steps should be taken when water
accidentally get inside the Tablet PC
Solution:
 At this time be sure not to power on the Tablet PC or
else it will cause more serious damage to the
computer
 Unplug the adapter and take out the battery.
Disconnect as well if there are any external devices
connected (like CD-ROM or flash drive)
 Pour out the water that got inside the computer and
use a soft cloth to remove the stain to avoid any more
damage
 Use the fan to dry the whole system and any
peripheral then send it to the closest service center for
experienced personnel to diagnose and repair. This
will reduce the damage to the system
 As a special reminder, be sure not to put the computer