User's Manual

32
Contacting Your Dealer
If you still have a problem after reading the preceding section, your next step is to
contact your dealer who will be able to determine if the itablet needs to be returned
to the shop. Before you call your dealer, please have the following information
available:
¾ How is your itablet configured?
¾ What peripheral devices you are using.
¾ What messages, if any, are on the screen?
¾ What software were you running at the time?
¾ itablet serial number?
¾ Place and date of purchase?
¾ What have you done already to try to solve the problem? If you have overlooked a
step, your dealer may be able to solve the problem over the phone.