User's Manual

63
Screen Problem/Solutions
Problem Possible Cause Solution
The screen is blank. Standby or Hibernate
has initiated.
Exit Standby or
Hibernate.
External monitor display
is selected
Switch to the computer.
(Refer to “Software
Utilities” searction of
Chapter 6.
USB Problem/Solutions
Problem Possible Cause Solution
The external device
does not work when
connected to the USB
connector.
The external device is
not receiving power.
Ensure that the external
device is plugged into
an electrical outlet.
The external device is
defective.
Try connecting the
external device to
another computer to
determine if it operates
properly.
Contacting Your Dealer
If you still have a problem after reading the preceding section, the next
step is to contact your dealer.
Your dealer can determine if the problem is something that requires the
computer to be taken to the shop. Before you call your dealer, however,
please have the following information available:
¾ How is your computer configured? Your dealer needs to know what
peripheral devices you are using.
¾ What messages, if any, are on the screen?