User Guide
19
120
Series
T
roubleshooting
Common Issues 
Symptom
Cause
Remedy
OPTICAL ISSUES
One side of the field
of view is darker
The nosepiece if misaligned  Turn the nosepiece until it clicks into place 
Stains or dust has accumulated on the condenser,
objective, eyepieces, or base lens 
Clean all lenses with lens cleaner or a lint free non-
abrasive cloth 
Obstructions  are
observed in the field
of view
Stains, dust, or dirt has accumulated on the speci-
men 
Clean the slide or use a new specimen if sample is
destroyed 
Stains, dust, or dirt have accumulated on the lens  Clean the lens 
Unclear Image
There is no cover slip on the slide  Add a cover slip. The objectives are designed for use
with a 0.17mm cover slip, so it is a requirement to
use one for proper images. 
The cover slip is not standard sized  Replace the cover slip with the appropriate 0.17mm 
thickness slip 
The immersion oil has accumulated on the dry
objective 
Thoroughly clean the objective lens with lens clean-
er or a lint free nonabrasive cloth 
No immersion oil is used with the 100x objective  Use immersion oil for better clarity and resolution 
Air bubble in the immersion oil  Pop the air bubble 
Used wrong oil  Use standard cedarwood oil 
The aperture is no open to an appropriate diam-
eter 
Adjust the aperture to have the light just larger than
the size of the condenser 
Stain or dust has accumulated on the lens in the
inlet of the head 
Clean  the lens  with lens cleaner or a nonabrasive
lint free cloth, as well as spray with compressed air 
The condenser is not in the right position  Adjust  condenser  height  to  the  top  of  the  travel
range, then adjust down to focus image 
One side of the field
of view is dark or the
image moves while
focusing
The specimen slide is not fixed  Secure the slide to the stage with clips 
The nosepiece is not in the right position  Turn the nosepiece until it clicks into place 
The field of view is not
bright enough
The iris diaphragm is not big enough  Adjust  the  iris  diaphragm  to  allow  the  light  to  be
just larger than the condenser 
The condenser is not in the right position  Adjust  condenser  height  to  the  top  of  the  travel
range, then adjust down to focus image 
Stains, dust, or dirt has accumulated on the con-
denser, objective, eyepieces, or base lens 
Thoroughly clean tall lenses with lens cleaner or a
lint free nonabrasive cloth 










